Retail Team Lead at Roots

Shape the future of retail as a Team Lead at Roots in Pickering, Ontario. Guide your team to success with exceptional customer service and effective operational management.

In this role, you'll serve as the link between the leadership and sales teams. The ideal candidate has over a year of relevant retail experience and is passionate about building a customer-focused selling culture. You will manage POS operations, facilitate onboarding, and ensure every day runs smoothly through your leadership.

Key Responsibilities:

• Enhance brand loyalty through excellent product knowledge

• Partner with store management for action plans

• Coach team members on customer service best practices

• Provide input on store operational improvements

• Ensure compliance with company policies and guidelines

Requirements:

• Minimum one year of experience in luxury retail preferred

• Established leadership presence among peers

• Proficiency in daily banking and reporting

• Flexibility for various weekly shifts

• Strong passion for delivering outstanding service

Drive growth and foster a collaborative environment as you lead at Roots in Pickering.
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