Team Lead, Retail

Position: Full-Time Team Lead at LensCrafters
Join Lens Crafters as a Full-Time Team Lead, where your leadership and optical expertise can elevate patient experiences. Drive exceptional service through innovative, patient-centered practices.

As a Licensed Team Lead, you will play a critical role in customer satisfaction while managing key processes in our retail setting. This position requires proficiency in optical theory and retail management, ensuring the team effectively meets customer needs and maintains high standards. You will also mentor staff and ensure compliance with safety protocols in the lab if applicable.

Key Responsibilities:

• Provide superior customer care and lead the service team

• Assist with eyewear selections and mentor associates

• Function as an alternate key holder for the store

• Deliver expert advice on lenses and optical products

• Maintain safe operating procedures in lab settings, if applicable

Requirements:

• Current state Opticianry license is a must

• Retail and optical experience required

• Proven leadership talent and training experience

• Proficient in optical measurements and basic optics

• Strong communication and problem-solving skills

Bring your optical expertise and leadership to create meaningful patient connections at Lens Crafters.
#J-18808-Ljbffr