Licensed Team Lead

Position: Licensed Team Lead ON-Lenscrafters
Total Rewards:
Benefits/Incentive Information

Lens Crafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.

Requisition

Store # : 000963 Lens Crafters

Position:
Full-Time

Total Rewards:
Benefits/Incentive Information

Lens Crafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.

Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At Lens Crafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

Lens Crafters is part of Essilor Luxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on Linked In!

Job Description
GENERAL FUNCTION

The Licensed Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.

Major Duties And Responsibilities
While working in Retail

Ensure the Lens Crafters team provides unsurpassed Customer Service

Proactive & solution driven, accurate execution & product knowledge

Assists customers with selections, provides recommendations, assists sales associates

Serves as a responsible alternate store key holder

Under current & valid state Opticianry license performs the following: provide expertise & product knowledge on lens choices based on the patient’s vision needs & OD prescription, adjust and/or repair eyewear as needed, present & dispense eyewear, performs accurate digital measurements

While working in Lab, if applicable

Custom fits glasses & precisely place prescription in lenses

Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology

Ensures finished eyewear meets optical standards & customer requirements

Creates a safe working environment for all, demonstrates safe work practices

Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems

Basic Qualifications

HS diploma/GED

Current & valid state Opticianry license

Strong optical & retail experience

Knowledge of current optical theory & merchandise

Strong communicator & listener

Strong inter-personal skills

Strong basic math skills

Sales skills

Problem solving ability

Familiarity with cash register, computers & calculators

Leadership & training experience

Edging & mounting experience

Basic optics knowledge & optical measurement experience

Preferred Qualifications

State licensure (if applicable) &/or ABO Certification in non-licensed states

Lens Crafters Final Eyewear Inspector Certification

Lens Crafters Quality, Fitting & Adjusting Program

Optical machinery/instruments experience

Customer service experience

Accu Fit Digital Measurement System certification

Knowledge of current store merchandise & lens options

Pay Range: 26.29 - 36.65

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography,…