Coordinator, Youth Outreach

009 – Coordinator, Youth Outreach

Thunder Bay, 226 May Street South, Thunder Bay, Ontario, Canada

Position Details:
Existing vacancy or New position

The MNO workplace culture is full of potential ready to be unlocked. As our Self-Governance agreement materializes, we are building a workplace culture of action, responsibility, and most importantly a desire to serve the Metis community. When defining what MNO culture is, it’s difficult, because of our diverse leadership styles, and the different programs and services offered. What that really means is there is a place for almost everyone under the MNO employer umbrella.

We recognize people are different, and that is our source of strength. We bring opinions together, welcome healthy conflict, and look to always find answers, not problems.

• 4% Vacation pay
• Pension plan
• Annual paid two-week holiday closure in December
• 16 paid public and employer holidays
• 15 paid health & wellness days
• Challenging, multi-disciplinary work environment that fosters learning and professional development
• Substantial educational incentive to promote personal and professional growth
• An opportunity to make a direct or indirect impact on the lives of the Metis Peoples across the Province
• Other perks
  • Employee Assistance Plan
  • Telemedicine plan
  • Goodlife corporate membership discount
  • Bell Mobility’s exclusive partner program
  • Staple’s corporate discount
  • Dell member purchase program
  • Mark’s corporate discount

Front-line, client-facing roles have responsibility for direct client case management and direct service delivery. These roles directly deliver the services of various Branch programs to clients in communities across Ontario. They are responsible for maintaining standards of client service delivery that align with established processes and guidelines, and are responsible for documenting accurate and timely case notes. They are required make independent decisions that reflect good judgement, maturity and ethical behaviour while maintaining appropriate boundaries.

• Delivery of associated program goals including delivery of services, maintaining and supporting clients within a pre-defined geographic area
• Delivery of outreach supports to homeless youth (18-34 years), and/or youth at risk of becoming homeless or street involved.
• To support the reconnection to home community and family if appropriate
• Maintain caseload of clients and provide housing-based case management as required
• Plan and execute on a client service plan, including referral to internal programs and other agencies that provide financial assistance, legal aid, mental health and addiction services, medical treatment and other services as required
• Develop and deliver educational materials on tenant rights and responsibilities, how to promote a successful tenancy, basic life skills and other rental related matters to assist clients in developing skills to deal with and resolve identified challenges specific to maintaining stable housing
• Maintain client files including case notes for pertinent data collection, ensuring client confidentiality at all times
• Perform administrative duties related to case management and service delivery
• Ensure program delivery is consistent with funding agreements, including community engagement and system navigation support
• Program promotion
• Evaluate the effectiveness of service and program delivery
• Organize and facilitate community events to enhance client and community knowledge and improved client access
• Other reasonable duties as may be assigned

• Strong desire to act in the service of the Metis Citizens, to advance and uphold Metis rights and culture
• Completion of post-secondary education in a related field, such…