Accounts Receivable​/Collections Specialist

Description

Temp to Potential Hire in partnership with a temp agency for the foreseeable future

Hours:

8:00AM
-5:00PM;
Mon-Fri.

Must be available for OT depending on business needs.

Bay Cities, an Employee Owned Company, is the leading creative packaging and display partner to brand marketers, retailers and e-commerce. Our passion, experience, technology and consumer insights move product and drive sales.

Our Passion Powers Your Product

• Creativity
  :
  Our ideas create Client success.
• Passion
  :
  We have heart with a Customer Service attitude.
• Integrity
  :
  We honor our business & planet with sustainable practices.
• Responsible
  :
  We own it!
• Safe
  :
  Our safe work habits protect us all.
• Fun
  :
  We take our work seriously- not ourselves

The Accounts Receivable/Collections Specialist is responsible for securing revenue by verifying and posting receipts; and resolving discrepancies. The Accounts Receivable/Collections Specialist processes, checks, and completes invoices, and answers day to day billing related questions. This position processes and produces client billing.

• Reviews new customer credit application performs credit checks and provide credit recommendation for Controller’s or CFO’s approval.
• Communicates with the sales and sales support teams to ensure everything is properly accounted for.
• Produces weekly aging reports and bi-monthly delinquent reports.
• Support in processing customer invoices daily.
• Resolves collections by examining customer payment plans, payment history, credit line, and coordinating contact with Collections Specialist.
• Works cohesively with internal departments to research and resolve billing errors.
• Handles customer inquiries for payment application status, payment issues, billing issues, business critical issues, refunds, and a variety of other customer service duties.
• Maintains updated and accurate vendor files.
• Provides excellent customer service by responding to account inquiries and researching account history for both internal and external customers.
• Researches and allocates customer payments and or prepares refunds, as needed.
• Processes credit card payments and refunds.
• Researches returned mail and updates address information in system.
• Handles Cardholder inquiries regarding charges.
• Researches and reconciles charge backs.
• Processes credits to customer accounts for product returns, freight charges and tax.
• Posts customer payments by recording checks and credit card transactions.
• Posts revenues by verifying and entering transactions from bank wires and local deposits.
• Resolves valid or authorized deductions by entering adjusting entries.
• Resolves invalid or unauthorized deductions by following pending deductions procedures.
• Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report.
• Protects organization's value by keeping information confidential.
• Ensures all transactions comply with company and federal financial policies, procedures, and accounting controls.
• Assists with accounting related duties including general ledger analysis/reconciliations and journal entry preparation and entries.
• Provides switchboard backup and administrative support as needed.
• Assist other team members with workflow and special projects as needed.
• Performs other duties as assigned.

• BS in Accounting or Finance or related field with 2-3 years of relevant experience.
• Strong organizational skills and attention to detail are a must have.
• Has exceptional Microsoft Office skills.
• Proficiency with Microsoft Office.
• Basic accounting knowledge, including journal entry preparation, general ledger accounts reconciliation.
• Keen analytic, organization and…