Membership Associate at YMCA

Become a Membership Associate at the YMCA of Pictou County, supporting member success and community wellness. This part-time role involves assisting with inquiries, registrations, and promoting a positive environment.

Reporting directly to the Membership Director, your role is essential for helping individuals achieve their wellness goals. You will facilitate program access, handle member concerns, and maintain a safe, organized space for all. By embodying a spirit of cooperation, you enhance the YMCA experience for visitors and participants alike.

Key Responsibilities:

• Provide program information and member support

• Assist with facility tours and membership registrations

• Respond to member calls and emails in a timely manner

• Ensure adherence to safety and confidentiality protocols

• Engage in community initiatives and support events

Requirements:

• High School Diploma required; more education preferred

• 1-2 years in customer service or hospitality fields

• Effective interpersonal and communication skills

• Knowledge of Activenet system and phone systems beneficial

• Strong organizational and time management skills

Join a team focused on building healthy communities at the YMCA of Pictou County.