Certified Shift Manager

Certified Shift Manager – McDonald's Restaurant (Independent Franchise)

Employment Disclaimer: This position is for a restaurant owned and operated by an independent franchisee. The franchisee is the employer, not McDonald's USA. All employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling, are handled by the franchisee.

Managers lead shifts every week, ensuring fast, accurate, friendly experiences for customers. A Shift Manager provides leadership to crew and other managers during a shift to maintain high quality, service, and cleanliness standards.

The responsibilities include:

• Planning for each shift and monitoring performance during the shift
• Taking action to ensure team meets McDonald's standards
• Monitoring safety, security, and profitability
• Communicating with the next Shift Manager for smooth hand‑over
• Meeting targets and helping departments achieve their goals

As a Shift Manager, you may be responsible for:

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications:

Previous leadership experience preferred, ideally in a restaurant, retail or hospitality environment. Must be 18 years or older, possess a positive team‑player attitude, flexible schedule, and passion for fast‑paced work.

Benefits:

• Paid vacation
• Education through Archways to Opportunity (high school degree, college tuition assistance, ESL classes)
• Medical, dental and vision coverage
• Short‑ and Long‑Term Disability, life and accident insurance
• Service awards
• Paid Time Off

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industry: Restaurants