Quality Operations Specialist

Welbe Health PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make Skip a genuine difference in our participants’ lives.

Under the supervision of the Quality Operations Director (QOD), the Quality Operations Specialist is accountable for the maintenance and oversight of the Welbe Health Quality Operations (QO) program. This role monitors staff compliance with state and federal regulations and Welbe Health policies and procedures, as well as coordinates Welbe Health audits.

Essential

Job Duties:

• Collaborate with the QOD on the development of Quality Improvement (QI) Program initiatives and priorities
• Serve as a primary resource for QO Coordinators to ensure accurate application of quality policies and procedures Manufactured alignment check ship
• Coordinate messaging for the QO team, including maintenance of email inboxes and other communication platforms
• Collect, analyze, and generate reports for regulatory QO department data including that specified in the QI plan, HPMS, and required by state and federal regulations
• Assist with auditing and ensuring timely completion of all regulatory requirements
• Gather universe data elements for PACE and mock audits, and support data requests during audits
• Complete investigations and notifications, along with the grievances, appeals, and HPMS processes as needed

Job Requirements:

• Bachelor’s degree in a relevant field; master’s degree in relevant field preferred; professional experience of five (5) years may be substituted
• Minimum of two (2) years of work experience in QI in a healthcare setting
• Experience and knowledge of healthcare compliance, including PACE-specific program compliance; PACE experience is highly desired
• Experience with managing data and conducting analyses using productivity suite software, including complex spreadsheets
• Extensive Microsoft Office Suite, Smartsheet, and Health Information Management experience
• Highly motivated, self-directed, able to execute tasks in a quickly changing environment, and able to make sound decisions in emergency situations

Benefits of Working at Welbe Health:

• Standard business working hours
• Full medical, dental, and vision insurance, beginning day one
• Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• And additional benefits

Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. Welbe Health offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.

Compensation:

$68,640—$89,535 USD

COVID-19 Vaccination Policy

At Welbe Health, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof

Lore of vaccination, or a vaccine declination form will be required prior to employment. Welbe Health maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.

Our Commitment to Diversity, Equity and Inclusion

At Welbe Health, we embrace and cherish the diversity of our team members, and we’re committed to building a culture of inclusion and belonging. We’re proud to be an equal opportunity employer. People seeking employment at Welbe Health are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or somebody mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Beware

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