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HelpDesk/Support Technical Support

K-12 SaaS Support Analyst

Job in Pierre, Hughes County, South Dakota, 57501, USA
Listing for: Public Consulting Group
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55500 - 68400 USD Yearly USD 55500.00 68400.00 YEAR
Job Description & How to Apply Below
A leading public sector solutions firm in Pierre, South Dakota is seeking a support desk agent to manage requests in a fast-paced environment. The role involves interacting with customers through the Zendesk support platform and providing excellent service while addressing customer tickets. Ideal candidates will have at least 3 years of experience in SaaS support, exceptional communication skills, and a background in K-12 education.

Compensation ranges from $55,500 to $68,400, with comprehensive benefits.
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