Technical Operations Area Team Lead- YR Dollywood Theme Park- Year Round

Job Category: Entertainment & Events

Requisition Number: TECHN
011113

• Posted :
  October 20, 2026
• Full-Time
• On-site
• Rate : $26 USD per hour

Showing 1 location

This role exists to provide leadership and support to our technical team and management staff while enforcing company policies, procedures, management decisions, and area/zonal responsibilities for technology solutions all while providing experiences for Guests matching the expected levels for the Dollywood Brand.

Summary of Essential Functions and Responsibilities

• Oversee on park tech team and provide leadership by supporting and enforcing policies and procedures and management decisions.
• Perform technical (installation and operation) duties associated with theatrical and special effects for live production shows, special events, concerts, and contract acts.
• Maintain Inventory control of Dollywood equipment and supplies at assigned venues
• Implementation and planning for new theater cleaning process
• Implementation and planning for Warehouse clean-out along with a quarterly assessment of items/space
• Initiate and/or provide training for a variety of equipment: spotlights, light boards, projectors, sound boards, etc
• Perform routine maintenance and upkeep of technical related components
• Provide technical expertise in both “hands on” and supervisory situations which ensures a quality show and tech teamwork
• Provide assistance and support as directed for new and existing shows
• Initiate and/or provide the training and awareness of Safety procedures and policies as Authorized Safety Trainers
• Responsible for monthly Safety reports. Provide safety quality control in all areas of technical theater in the backstage, audience, and stage areas
• Represent Entertainment Department as PIC

Management reserves the right to change and/or add to these duties at any time.

Education and Experience Required

• Minimum 18 years of age
• High school diploma or equivalent. Certificate from a Technical school in a related field required
• A minimum of 4 years’ experience required which demonstrates the successful execution of similar duties and responsibilities in a live show environment
• High level of knowledge of high-tech theatrical equipment, installation, and operation
• Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
• Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check

Knowledge, Skills, and Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must have professional appearance with good personal hygiene
• Must be productive in a fast-paced environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must be able to communicate effectively with Guests and Hosts using approved communication methods
• Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
• Able to comprehend instructions and retain information
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities
• Enjoy working with technicians, performers, and equipment that creatively enhances performances and shows
• Open to new ideas and willing to learn new technical techniques
• Must work well with others
• Must be able to initiate work and effectively produce with minimum supervision
• Must be able to think clearly and react quickly and calmly to changes and/or emergency situations
• Demonstrates a positive and enthusiastic attitude toward job, co-workers, and guests
• Must be polite, courteous, honest, and dependable
• Must accommodate changes in schedules and…