Amusement Games Associate Fast-Paced Park Team

Job Details Posting Details

• • Posted on October 27, 2026
Locations Showing 1 location Pigeon Forge, TN 37863, USA
• Rate : $14 USD per hour
• Amusements
• Full-Time
• Requisition #: AMUSE
  010708

This position exists to provide our guests with an excellent customer service experience by operating and interacting with various carnival style games and coin operated amusements. This service is to be provided in a manner consistent with the mission, values, and policies of the Dollywood Company.

Summary of Essential Functions and Responsibilities

• Operates various carnival style games in an outdoor environment by interacting with guests, setting and cleaning props, and celebrating wins
• Explains the rules and prizes for each game
• Describes different sales packages to guests and demonstrates proficient selling skills
• Records the number of games played and the number of prizes awarded
• Interacts with guests through the use of microphones and various props
• Manages the stock levels and merchandising of any assigned games throughout the workday
• Assists in the maintenance and daily operation of any assigned location by ensuring cleanliness and display preparation functions are up to company standards
• Demonstrates an ability to maintain dependable work attendance and flexibility with assigned work schedules
• Actively participates in the success of the Games and Amusements team through teamwork, service, and respect for others
• Assists the immediate leadership by communicating any needed product, equipment, supplies, and helping to reduce waste
• Adheres to all Amusements safety guidelines and report any safety issues to the immediate leadership
• Protects the privacy, safety, and security of our guests and coworkers by completing PCI compliance and other required training
• Must be willing to have fun and create a fun and friendly environment for others

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• Must be minimum of 14 years of age
• Minimum 6 months of sales experience preferred
• Minimum 6 months of customer service experience preferred
• Minimum one (1) year of experience working in a team environment, highly preferred
• Basic computer skills
• Offers of employment are contingent upon satisfactory completion of onboarding process which includes background screening and pre employment drug screening

Knowledge, Skills, and Abilities

• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in their work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must be committed to continuous improvement
• Must have professional appearance with good personal hygiene
• Must promote and support a “team” work environment by cooperating and helping co-workers
• Must adapt to changes easily
• Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must reflect Dollywood’s core values through the lens of dignity and respect
• Able to display and live out Lead with Love Qualities, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable
• Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
• Able to comprehend instructions and retain information
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Able to be productive in…