Laundry Attendant - FTS Dollywood's DreamMore Resort & Spa - Seasonal

Job Category: Resorts

Requisition Number: LAUND
011150

• Full-Time
• Rate : $16 USD per hour

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The Laundry Attendant is responsible for the cleaning process of hotel linens to ensure guests and hosts experience a clean hotel. This is to be done all in a manner consistent with the mission, values, and operating philosophies of The Dollywood Company.

Summary of Essential Functions & Responsibilities

• Safely operates commercial washers, dryers and folding machines. This includes loading and unloading of all machines
• Measures and administers cleaning agents to laundry according to product specifications
• Monitors feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. Sets the proper drying and cooling times for different types of linen
• Operates the folders and other laundry equipment in accordance with the product specifications
• Cleans up machines and surrounding areas as necessary per shift
• Complies with attendance rules and be available to work on a regular basis
• Operates laundering equipment to safely and thoroughly clean and press linen, keeping work area clean and safe
• Helps ensure laundry operations run smoothly by alerting the supervisor when equipment stops working properly
• Understands how to program and operate the ironer
• Ability to program dryers and washers according to the product load in cycle
• Sorts out all linen that needs to be done
• Completes other duties as assigned
• Cleans all lint traps in dryers at least 2 times per shift
• Pushes and pulls linen carts that are full of linen
• Participates in monthly linen inventory
• Counts and stocks linen shelves
• Must be able to function in a team atmosphere

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• High school diploma or equivalent
• Six to 12 months previous commercial laundry experience preferred
• Offers of employment are contingent upon satisfactory completion of onboarding process which includes background screening and pre-employment drug screening

Knowledge, Skills, and Abilities

• Must display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed
• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
• Must be self‑motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must be committed to continuous improvement
• Must have professional appearance with good personal hygiene
• Must promote and support a “team” work environment by cooperating and helping co‑workers
• Must be able to be productive in a fast‑paced environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Able to comprehend instructions and retain information
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities
• Able to add, subtract, multiply and divide with accuracy
• Able to communicate effectively with Guests and Hosts using approved communication methods
• Worki…