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Front Desk Supervisor

Job in Pigeon Forge, Sevier County, Tennessee, 37868, USA
Listing for: Black-Fox-Lodge-Pigeon-Forge,-Tapestry-Collection-By-Hilton
Full Time position
Listed on 2026-10-20
Job specializations:
  • Hospitality / Hotel / Catering
    Event Management & Planning, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 52000 USD Yearly USD 42000.00 52000.00 YEAR
Job Description & How to Apply Below
Join Our Team as a Front Desk Supervisor

Are you ready to be the face of our dynamic team? We are seeking a Front Desk Supervisor to bring their energy and passion to our front desk operations.

Why You'll Love Working With Us:
  • Lead a team of dedicated individuals
  • Engage with guests and create memorable experiences
  • Opportunities for growth and development
  • Be part of a supportive and fun work environment
What You'll Do:
  • Oversee daily operations at the front desk
  • Train and mentor front desk staff
  • Ensure high levels of customer satisfaction
  • Handle guest inquiries and resolve any issues
What We're Looking For:
  • Previous experience in a customer service role
  • Excellent communication and leadership skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Passion for delivering exceptional service
Physical Requirements

While performing the essential functions of this position (and other duties as assigned), an employee may be required to sit, stand, walk, bend, reach, and use hands and fingers to handle or operate objects, tools, and equipment. The position may also require lifting or moving items weighing up to 20 pounds, communicating verbally, and utilizing close vision for computer-related tasks.

Benefits:
  • Hotel and Travel Discounts
  • Dynamic Team and Excellent Culture
  • Professional and Personal Development with a growing company
  • Medical (w/HSA), Dental, Vision, Life & AD/D, LTD, STD, Voluntary Life and Supplemental Insurance
  • 401K with Company Match
  • PTO and Vacation
  • Tuition Reimbursement
  • Daily Pay
  • Bonus and Engagement Incentives
  • Other Travel and Entertainment Perks

Source:
Hospitality Online

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