Receiving Clerk - Dollywood's HeartSong Lodge & Resort - Year Round

Receiving Clerk
- Dollywood's Heart Song Lodge & Resort
- Full Time Year Round

Job Category: Resorts

Requisition Number: RECEI
010991

• Posted :
  September 23, 2026
• Full-Time
• Rate : $18 USD per hour

Showing 1 location

This position is to provide positive support for our Culinary and Food and Beverage team by managing the unloading/loading of shipments to include inspecting products and recording receipts in a professional and competent manner using established policies, procedures and expectations.

Summary of Essential Functions and Responsibilities

• Collaborates with Inventory Control staff to list expected deliveries
• Receives daily food, alcoholic beverage, and supply item shipments and sign receipts
• Unloads packages from incoming trucks; including inspecting contents to ensure they are not damaged and arrived with in expiration date
• Verifies packages according to order and invoices for quantity, quality and price
• Checks in orders including properly counting, labeling, and storing food and non-food inventories.
• Fills and delivers departmental requisitions to specified locations. Confirming with area leader that delivered items align with requisition
• Maintains cleanliness in food storage areas and loading dock area
• Keeps area free of slip and fall hazards as well as tripping hazards
• Receives departmental supplies and distribute them to proper storage areas
• Receives guest packages and communicate to Front Desk Hosts
• Keeps an accurate working logbook to track deliveries
• Inspects coolers and storeroom’s locking systems for safety and security
• Inspects cooler and freezer temperatures, reporting any issues to Maintenance and moving product as necessary
• Monitors and reports loss prevention
• Reviews expiration dates of products on hand. Communicate any concerns to purchasing leadership
• Utilizes Technology/ Tablet to accept all deliveries
• Must be able and available to work various shifts, including nights, holidays and weekends to accommodate delivery schedules, as well as extended late-night hours during period end inventory
• Must comply with all Health Department, Serv Safe, and Company regulations pertaining to safe food handling practices
• Monitors and enforces receiving standards including accepting or rejecting according to Dollywood Company and safe food handling practices

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• Must be at least 18 years of age
• High school diploma or equivalent required
• This position requires a minimum of one year’s experience as receiving clerk or similar position
• Working knowledge or computer programs for entering data
• Basic math and recording abilities
• Excellent organizational skills and a keen eye for detail
• Must be able to obtain Food handler certification
• Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
• Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check
• Must be comfortable working in coolers and freezers

Knowledge, Skills, and Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must have professional appearance with good personal hygiene
• Must be productive in a fast-paced environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and…