Gift Shop Lead - Dolly Parton's Stampede
Job in
Pigeon Forge, Sevier County, Tennessee, 37868, USA
Listed on 2026-10-13
Listing for:
Dolly Parton’s Stampede
Full Time
position Listed on 2026-10-13
Job specializations:
-
Retail
Retail Associate/ Customer Service, Merchandising, Customer Service Rep
Job Description & How to Apply Below
Let the competitions begin at Dolly Parton's Stampede Dinner and Show! We're seeking friendly, fun, and high-energy individuals to work in the gift shop as gift shop Lead. To help coordinate activities of gift shop and carriage room.
Essential duties and responsibilities:- Greet guests as they enter the gift shop, inform them of the product.
- Operate a POS system to complete accurate transactions, including the collection of payment.
- Tag, stock, and organize merchandise in gift shop accordingly.
- Be prepared to answer questions related to the performance.
- Assist with cleaning duties as needed in the gift shop and the Saloon area.
- The gift shop position may require cross-training for greeting, face painting, and carriage room duties.
- Will assist the Merchandise Manager with inventory counts and receiving
- Will assist the Merchandise Manager with receiving POs
- Responsibilities include training employees; planning, assigning, and directing work; rewarding employees; addressing complaints and resolving problems and conflicts.
- Follow all safety and compliance policies and ensure compliance of all employees.
- Must help in other areas/departments are requested by management.
- Must get along well with guests and fellow employees and maintain a professional business relationship at all times.
- Must maintain a regular and reliable level of attendance at the job.
- At least 18 years of age.
- Have a valid ABC permit
- Language Skills to include the ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints.
- Reasoning Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Continuous standing and walking on level ground as well as up and down steps.
- Continuous hearing at a conversational level and at a high acuity level.
- Occasional exposure to changes in temperature and humidity.
- Continuous oral communication.
- Continuous near vision, far vision, color vision, and depth perception.
- Making judgments in emergencies.
- Making decisions on facts and judgments.
- Working under deadlines.
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