Amusement Sales Associate - Dollywood Theme Park - Seasonal

Amusement Sales Associate
- Dollywood Theme Park
- Full Time Seasonal

Job Category: Amusements

Requisition Number: AMUSE
010911

• Posted :
  September 21, 2026
• Full-Time
• On-site
• Rate : $14.25 USD per hour

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We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Amusement Sales Associate will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

Summary of Essential Functions and Responsibilities

• Assists the Sales lead in the daily operation of Games and Amusements by picking up and maintaining necessary sales funds, tickets, forms, and keys
• Completes assigned opening and closing procedures and ensure the operational readiness of any assigned areas
• Describes different sales packages to guests and demonstrate proficient selling skills
• Operates a point of sale register including sales, refunds, transfers, and reporting
• Actively participates in the success of the Games and Amusements team through teamwork, service, and respect for others
• Assists in regular inventories and cycle counts for various tickets and merchandise
• Supports the management of stock levels and merchandising of any assigned locations
• Assists in the maintenance and daily operation of any assigned location by ensuring cleanliness and display preparation functions are up to company standards
• Demonstrates an ability to maintain dependable work attendance and flexibility with assigned work schedules
• Assists the immediate leadership by communicating any needed product, equipment, supplies, and helping to reduce waste
• Adheres to all Amusements safety guidelines and report any safety issues to the immediate leadership
• Protects the privacy, safety, and security of our guests and coworkers by completing PCI compliance and other required training
• Must be willing to have fun and create a fun and friendly environment for others

Management reserves the right to change and/or add to these duties at any time.

Education and Experience Required

• Must be a minimum of 16 years of age
• Minimum 6 months of sales experience is required
• Minimum 6 months of customer service experience is required
• Minimum one (1) year of experience working in a team environment, highly preferred
• Basic computer skills
• Offers of employment are contingent upon satisfactory completion of onboarding process which includes background screening and pre-employment drug screening

Knowledge, Skills, and Abilities

• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in their work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must be committed to continuous improvement
• Must have professional appearance with good personal hygiene
• Must promote and support a “team” work environment by cooperating and helping co-workers
• Must adapt to changes easily
• Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must reflect Dollywood’s core values through the lens of dignity and respect
• Able to display and live out Lead with Love Qualities, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable
• Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Abl…