Security Officer - Level III- 1st Shift - Dollywood Theme Park - Part Time Seasonal

Security Officer
- Level III- 1st Shift
- Dollywood Theme Park
- Part Time Seasonal

Job Category: Safety & Security

Requisition Number: SECUR
010876

• Posted :
  September 10, 2026
• Part-Time
• Rate : $18 USD per hour

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At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel.

We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We are seeking a Security Officer Level III for Dollywood Parks & Resorts who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. The right Security Officer Level III will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

This Role exists to protect people and property, maintain a peaceful, fun filled and safe atmosphere, and enforce Security procedures at Dollywood while Creating Memories Worth Repeating for our guests.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Animal control
• Assist Guests and Hosts with vehicle problems
• Assist in the transport and escort of monies
• Assist the Safety-First Aid Department as assigned
• Assist with fire and flood prevention
• Be generally friendly and caring
• Control and direct on park traffic
• Control park access at Host and service entrances
• Crowd control
• Help guests find their way
• Issue tickets for illegally parked Host vehicles
• Patrol buildings
• Patrol Guest and Host parking lots
• Provide Dignitary Protection Services for visiting celebrities
• Respond to calls for service regarding unruly Guests/Hosts
• Respond to calls for service, i.e., shoplifting, burglary and theft
• Reunite lost persons on park
• Take possession of lost property and returning same to Lost & Found

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• Ability to cope with situations firmly, courteously, tactfully, and with respect for the rights of others
• At least one year of experience working successfully in a similar role. Preference will be given to candidates with prior Law Enforcement or Security related experience
• Must be able to meet the qualifications to be certified as a Security Officer by the State of Tennessee, licensed by the Department of Commerce & Insurance Private Protection Services as prescribed by the Tennessee Code Annotated 62-35 Act of 1922 (See attachments TCA 62-35-116, TCA 62-35-117)
• Must be at least twenty-one (21) years of age
• Ability to develop skill in the use and care of firearms
• Must possess valid Tennessee driver’s license and have state required auto insurance
• First Aid and C.P.R. certification required or ability to obtain a certification in a timely manner
• Must be willing and able to pass First Responder Course and apply material when needed
• Must be…