Host Transit Driver - FTS Dollywood Theme Park - Seasonal

Job Category : Guest Services

Requisition Number : HOSTT
011132

• Posted :
  October 12, 2026
• Full-Time
• Rate : $14 USD per hour

Showing 1 location

The Host Transit Driver is responsible for all aspects of the host shuttle operation, to include safety, friendliness, cleanliness and line speed within assigned areas.

• Greets guests and initiate friendly interaction. Provide guest excellence, which exceeds expectations, answers questions, and provides park information
• Effectively uses empowerment to ensure Dollywood’s 100% Satisfaction Guarantee policy is implemented
• Effectively performs in the role of Host Transit Driver to include (but not limited to):
  • Transports Hosts via Shuttle/Van conveyances in a safe and efficient manner
  • Visually observes surroundings and other conveyances for potential safety hazards
  • Visually observes Host actions during operation to prevent safety hazards
  • Cleans and organizes conveyance daily to present professional appearance
  • Communicates calmly, clearly, and positively with Hosts aboard the conveyance
  • Communicates safety rules and scripted festival/general park information in a manner consistent with the values and mission of The Dollywood Company
  • Maintains a sense of urgency to reduce Host wait times
• Completes daily written reports and turn in any necessary paperwork to Transit PIC
• Operates vehicles/work each position in all weather conditions
• Maintains a sense of urgency toward area of operation to reduce Guest wait time
• Uses time productively to include sweeping, clearing cobwebs, straightening cones, and other similar items
• Assists with other areas in parking as needed/requested by Management
• Wears and maintains a themed costume issued by Dollywood
• Performs special projects as directed by Management
• Attends all required Training Classes and Meetings
• Complies with safety and security directives, policies and procedures to ensure Hosts/Guests safety at all times
• Reacts calmly and quickly in stressful/emergency situations. Physically assist Guests throughout the area as required
• Visually observes guest actions during operation to prevent safety hazards
• Initiates friendly interaction with guests
• Works varying hours and at different areas when needed
• Maintains confidentiality at all times
• Follows all safety standards to include reporting any violation of standards

Management reserves the right to change and/or add to these duties at any time

• Must be at least 18 years of age
• High school diploma or equivalent
• May be required to provide a copy of personal driving record from home state
• Must have less than three (3) traffic violations on record in the last three (3) years
• Must not have a DUI conviction in the past 15 years on record
• Applicants for positions that involve driving Guests or Hosts must pass a post-offer physical that complies with DOT requirements
• Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
• Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must have professional appearance with good personal hygiene
• Must be productive in a fast-paced environment
• Must maintain…