Sales Professional - Inside Sales

* Holds self-accountable for prospecting a minimum of 1-2 hours each day
* Obtains referrals from families served by the location
* Networks and builds community and civic relationships
* Explains and presents presentations to families served and referred families
* Maintains and tracks activity levels to ensure productivity
* Responds to client inquiries in a timely, respectful, sensitive and professional manner
* Connects with families through listening, honest communication and genuine concern
* Develops an understanding of each family’s unique needs and offers solutions that provide value to them
* Stays in touch with families to ensure satisfaction
* Prepares for all appointments and performs all procedures with professionalism and attention to detail
* Follows through on all customer problems and requests
* Builds trust-based relationships to earn the right to ask for referrals
* Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning
* Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
* Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
* Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
* Shares family concerns with rest of the SCI team
* High school diploma or equivalent
* 1-2 years of college or an equivalent of education and experience
* High school equivalency and 1-2 years of college or an equivalent of education and experience
* 1-2 years of customer service or sales industry experience preferred
* Must be able to pass the Company’s internal presentation certification within thirty days of hire
* Ability to work a number of evenings and or weekends every month
* Ability to drive frequently
* Ability to obtain and maintain an insurance license if required by state/province
* Flexible hours but, at times must have the ability to work up to 12 hours in a day
* Ability to treat others with empathy and respect
* Knowledge of computers and some software
* Customer service skills
* ** Target Compensation Range: $50,000 to $100,000 annually.
** The estimated total target compensation for this position in the first year typically ranges from **$50,000 to $100,000 annually
** based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn **$100,000 to $150,000 or more annually**. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.  *(

Note:

As part of the total compensation plan, this position pays no less than $15.00 per hour for all hours worked)
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