Customer Design Technician Associate

Customer Design Technician Associate### Customer Design Technician Associate Apply:
Pikeville, KY:
Full time:
Posted Today:
End Date:
November 5, 2026 (6 days left to apply):
R20389
** Job Posting End Date
** 11-05-2026

Please note the job posting will close on the day before the posting end date
** Job Summary
** The Customer Design Technician Associate is responsible for performing entry level technical work and related activities associated with the planning, engineering, design, analysis, research, development, testing, construction, maintenance, and operation of Company equipment and facilities.
** Job Description
***
* What You’ll Do:

**** Essential Job Functions & Tasks
*** Communication and interpersonal skills:
Leads and facilitates meetings effectively. Networks with peers inside and outside the AEP System. Identifies key stakeholders. Uses informal network to get things done.
* Decision making and business awareness characteristics:
Uses diverse approaches to make decisions in the absence of a definite framework or where few precedents exist. Makes decisions that may affect the operations or results of the work and which may impact the business unit. Demonstrates the ability to handle conflicting interests related to projects or special tasks. Demonstrates the ability to analyze options and risks.
* Technical proficiency:
Demonstrates the ability to understand more complex technical issues in relevant area of assignment. Demonstrates an above average ability to use technical and computer tools to perform assignments in most cost-effective method possible.
* Leadership and guidance:  Leads, facilitates, and coordinates work activities within work group, team, department, or other corporate entity as necessary to perform all routine engineering technical assignments. Provides advanced training to employees. Ensures the contribution of all employees within the Distribution Design group in developing methods and approaches by maintaining close involvement with the employees and listening to the ideas, needs, and recommendations.
* Planning and organization ability:
Plans work and suggests work plans of others to complete non-routine work within time constraints. Plans effectively with AEP suppliers and internal or external customers. Reviews trends of materials and equipment performance and initiates necessary corrective action. Monitors design, material, and work progress on department projects to control costs within estimated budget and to ensure codes, standards, and schedules are met.
* Customer Focus:
Ensures that each employee maintains a customer focused attitude by conveying a thorough understanding of customer expectations and instill the importance of achieving superior customer satisfaction.
*
* What We’re Looking For:

**** Minimum Requirements
**** Education
* ** Associate Degree in Electrical/Electronic/Civil/ Mechanical Engineering Technology or related fields, with a minimum of six (6) years of related utility industry work experience
** OR
* ** High school diploma or GED, with a minimum of eight (8) years of related utility industry work experience, including experience in work activities and projects requiring technical engineering knowledge.
** Licenses & Certifications
*** Must possess and maintain a valid state driver's license.
* Must meet all vehicle operation requirements as designated by federal and/or state law.
** Other Requirements
*** Depending on assignment, may be required to work on customer facilities in remote or rough terrain.
* Must have the physical capabilities to perform all work assignments.
* Job may entail some travel and exposure to situations that require the knowledge, understanding, and adherence to applicable safety procedures.
* May require extended hours to…