Specialized Roles:
Customer Service Manager
Job in
Pine Bluff, Jefferson County, Arkansas, 71601, USA
Listing for:
Kohls
Full Time
position
Listed on 2026-11-11
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Service Rep
Job Description & How to Apply Below
Picture yourself as a Customer Service Manager who builds demand, nurtures accounts, and closes business that fuels our growth. For the safety-first Customer Service Manager with 8 years, Kohls answers with $90,000 - $127,000, an internship setup, and a ladder built for climbing.
Key Responsibilities- Test three subject lines, kill two, scale the winner
- Push Phone Etiquette adoption so the AR team stops flying blind
- Keep a finger on competitor pricing across AR
- Set and monitor KPIs tied to revenue, retention, and acquisition cost
- Sell the documentation-first roadmap, not just today's feature set
- Coach the Customer Service Manager team off discounting and onto value selling
- The kind of reliability that earns you the hard assignments
- Proven follow-through, measured in shipped things rather than good intentions
- A collaborative mindset and genuine enthusiasm for teamwork
- The kind of attention to detail that catches what spell-check misses
The story of Kohls is really the story of Springdale, AR betting on a plainspoken idea about sales marketing and being proven right. Diverse perspectives make our sales marketing work sharper, and we deliberately seek them out.
The offer includes $90,000 - $127,000, remote flexibility, retirement matching, and coaching tailored to your manager goals.
Nothing stale here: the Customer Service Manager slot was re-confirmed open earlier today.
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