Epic Application Analyst Sr

Full time

8-5 pm day schedule with potential on-call or project go-live after hours.

Preferred remote locations in IL, WI, NC, GA.

Fully Remote Role from these states:
Designs and develops technical and/or non-technical solutions to moderate to complex business needs and changes by gathering, compiling and reviewing information and data, examining and evaluating existing systems and procedures, identifying alternate courses of action, developing tools and/or improvements using existing software packages and coordinating the development and implementation of new functionality and new applications with user and Information Technology staff.

Assists with conversion and operational support planning activities and tasks of multiple simultaneous projects. Manage training when applicable.

Identifies how requirements and designs will affect multiple application areas (including Epic and all 3rd party applications) and recommends solutions for those areas to comply with strategic direction. Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment. Perform and assist other team members in the analysis, design, configuration, testing and maintenance functions.

Resource for assigned application(s). Support and troubleshoot as needed. Effectively communicate with users addressing certain aspects of complex project requirements such as specifications definition/review, impact monitoring, user updates, training, needs definition and related support; effectively explain the functioning of the application software and related systems to the users. Communicates and interacts with business and technical teams on problems, changes, and enhancements that may impact data, workflow and/or functionality.

Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Possess expertise in the clinical service lines business unit plus an understanding of the IT organization's systems and capabilities. Negotiate agreements and commitments by facilitating communication between clinical service lines, business units and IT from initial requirements to solutions

Serves as an experienced Information Technology advisor providing users a better understanding of Epic platform and other computer software capabilities and limitations. Evaluates vendor offerings, software enhancements/review for adherence to technical standards, facilitate development, implementation and maintenance tasks, and maintain the integrity of programs and data

Analyzes business and clinical service line operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Prepares project plans, which include definition, scope, resources and schedules; prepares a detailed project timeline and budget estimate and completes programs and projects within established budget and deadlines

Coordinates of all aspects of assigned system development, implementation, operation and maintenance; including application design, development, testing and documentation, development tools, network and operating system maintenance and system performance monitoring. Works to assure maximum system availability and data integrity. Licensure, Registration, and/or Certification

Required:

• Obtain within 6 months and maintain annual educational requirements for EPIC certification(s) as required by department
• Bachelor's Degree (or equivalent knowledge) in Computer Science or related field
• Typically requires 5 years in IT or clinical environment with working on moderate to complex business process mapping, analysis, defining business and user requirements, acceptance testing and documentation
• Proficient in using EPIC and other applications, operating systems and databases to include the hardware, platform, connectivity, and interface design
• Proficient at specifying user requirements, interacting with technical, health care staff and vendors, and documenting user needs, outcomes and procedures
• Strong project management skills with ability to use project management software
• Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and instruct and guide team members
• Ability to effectively handle customer contacts. Ability to work closely with health…