Employee Retention Program Coordinator

Employee Retention Program Coordinator (Hourly)

Join to apply for the Employee Retention Program Coordinator (Hourly) role at Fortrex
.

Bilingual English/Spanish Preferred.

Organized and proactive, skilled at coordinating and managing new hire experiences. Excels in ensuring a smooth onboarding process and overseeing orientation training programs with precision and timeliness. Capable of addressing and escalating ERP functionality issues and communicating concerns to leadership. Focused on continuous improvement to reduce turnover, increase retention, and positively impact new team members’ learning experience and attendance.

• Leader in food safety solutions for contract sanitation and chemistry in the food processing industry.
• Over 10,000 dedicated team members across North America.
• Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America.
• Populated by 50+ years of experience in creating long‑lasting partnerships.

• Protect What Matters:
  Serve safety at every step, ensuring the health of all involved – from plant team members to consumers.
• Deliver On Our Promises:
  Speak honestly and uphold ethical standards, following through on commitments to teams, customers, and business.
• Win as a Team:
  Believe in collaboration, uniting diverse strengths to unlock potential and achieve stronger results together.
• Advance a Safer Future:
  Innovate effective, sustainable, and cost‑efficient food safety solutions to build a safer world.

• Handle any ERP issues, reporting them to leadership when necessary and providing feedback to improve retention.
• Facilitate various ERP training sessions and ensure everything follows company policies.
• Coordinate the Employee Retention Program:
  • Ensure a positive onboarding experience for new team members.
  • Implement, monitor, and complete the orientation training program on time.
  • Report issues to the next level of leadership if ERP is not functioning properly at the plant.
  • Provide feedback to help reduce turnover, increase retention, and positively impact attendance.
• Facilitate ERP trainings using prepared resources and materials, including:
  • Weekly Trainer Meeting.
  • Weekly New Hire Meeting.
  • New ERP Trainer Onboarding.
  • Weekly Leadership Meeting.
• Review attendance, turnover and retention with Site Manager.
• Partner with ERP Manager for best practices.
• Comply with company policies and procedures, utilizing the escalation process when necessary.
• Other duties as assigned.

• Must be 18 years of age or older.
• Demonstrated ability to train team members.
• Strong organizational skills and attention to detail.
• Excellent communication skills.

• Bilingual skills.
• Previous plant experience in a job role of FSS or higher.
• Proficiency with word processing, spreadsheet, and presentation software.
• Experience in team member engagement or a similar role (for external candidates).

As an ERP Coordinator you must be actively present on the plant floor during sanitation processes to conduct safety inspections, monitor team member training, and ensure proper Lockout/Tagout (LOTO) procedures. You will work in a wet, hot, or cold environment and may be exposed to chemicals such as bleach while wearing Personal Protective Equipment (PPE). Shift may vary depending on location.

• Medical, Dental, & Vision Insurance
• Basic Life Insurance
• Short‑and Long‑Term Disability
• 401k Retirement Plan
• Paid Holidays (varies by location)
• Paid Vacation
• Employee Assistance Program (“EAP”)
• Training & Development Opportunities

Fortrex Solutions is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal, state, and local laws. Fortrex Solutions is committed to complying with the laws protecting qualified individuals with disabilities.

Fortrex Solutions will provide a reasonable accommodation for any…