Digital Communications Specialist; Contingent II Grant Funded

Position: Digital Communications Specialist (Contingent II -- Grant Funded)
Job Posting:

JR102239 Digital Communications Specialist (Contingent II - Grant Funded) (Open)
Department:

BSU Business Operations, JMPosition Type:

Non-Regular Fixed Term (Fixed Term)
Open Date:10-23-2026

Close Date:$48,138 - $55,146

Job Description:

Under general supervision, performs a variety of routine professional and analytical assignments involving the practical application of management principles and techniques to routine operational activities.

The Digital Communications and Project Support Specialist supports the Department of Information Technology’s Business Operations unit through digital content development, technology communications, project documentation, and administrative support for assigned initiatives. The position prepares clear, accessible communications and maintains organized materials that support Title III Digital Transformation activities and other approved departmental projects. Working under the direction of the Director of Business Operations and in collaboration with the Strategic Initiatives Project Coordinator, the Specialist completes assigned communication, documentation, tracking, and logistical tasks.

DUTIES & RESPONSIBILITIES:

Digital Communications and Content Development
· Draft and update technology announcements, newsletters, website content, FAQs, service notices, and other approved communications.
· Translate information provided by technical and project leads into clear language for faculty, staff, students, and other stakeholders.
· Maintain a communications calendar for assigned projects, announcements, and departmental initiatives.
· Review content for accuracy, readability, accessibility, and consistency with university standards before submission for approval.

Project Documentation and Coordination Support
· Support the Strategic Initiatives Project Coordinator by preparing meeting materials, documenting assigned meetings, and recording decisions and action items.
· Maintain assigned project trackers, contact lists, documentation checklists, and shared folders using information provided by project owners.
· Request routine updates and missing materials as assigned and notify the Coordinator of overdue responses or incomplete documentation.
· Format project summaries, status reports, presentations, and closeout materials using approved content.

Title III Activity and Evidence Support
· Collect and organize supporting documentation for assigned Title III activities, including approved progress updates, communications, event materials, and evidence of completed deliverables.
· Maintain evidence folders and documentation checklists to support progress reporting and evaluation preparation.
· Prepare visual summaries and presentation materials that communicate project accomplishments and benefits.
· Refer questions about grant requirements, expenditures, or reporting decisions to the Activity Director or Project Coordinator.

Technology Awareness and Change Communications
· Prepare approved communications regarding technology changes, service improvements, implementation milestones, and scheduled disruptions.
· Develop awareness content promoting available technology services, cybersecurity practices, and university technology initiatives.
· Coordinate publication and distribution of approved messages through designated university channels.

Event and Stakeholder Support
· Assist with communications, registration, materials, scheduling details, and participant reminders for assigned technology events and stakeholder meetings.
· Compile attendance information and feedback summaries for review by the Project Coordinator.
· Maintain reusable communication templates and event materials.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:
· Knowledge of digital communications, content…