WCE Director, Emergency Medical Services; EMS

The WCE Program Director provides strategic leadership and operational oversight for assigned Workforce Continuing Education programs. The director is accountable for program planning, development, implementation, fiscal stewardship, compliance, workforce responsiveness, and continuous improvement for assigned Workforce Continuing Education programs. The Director leads initiatives that advance institutional priorities, strengthen employer and community partnerships, support student success, and ensure high-quality workforce education aligned with labor market demand.

Provides dedicated leadership for WCE EMT, Paramedic, refresher, continuing education, specialty, agency-based, and other EMS training across the College service area, including Moore and Hoke Counties. Works collaboratively with the Public Safety Department Head, Curriculum EMS personnel, EMS clinical personnel, WCE EMS instructional staff, and partner agencies to support coordinated training pathways, regulatory compliance, effective use of shared resources, and continued program growth.

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Supervises assigned WCE EMS part-time, adjunct, contracted, and temporary instructional personnel. Responsibilities include recruitment and selection of candidates, onboarding, day-to-day direction, instructional support, performance feedback, and evaluation. Full-time Public Safety employees report to the Department Head under the proposed department structure. Formal corrective or disciplinary actions are coordinated with the Department Head and Human Resources.

• Provide strategic leadership and direction for assigned programs, including planning, implementation, evaluation, and continuous improvement.
• Align program offerings with workforce needs, student demand, college priorities, labor market information, and stakeholder feedback.
• Analyze, evaluate, and drive program performance. Monitor program outcomes and implement improvement strategies to support quality, enrollment, completion, credential attainment, and student success.
• Develop, maintain, and improve operational procedures, workflows, and internal processes that support effective program delivery.
• Program
  - Specific Tasks:
  
  Lead WCE EMS programs across Moore and Hoke Counties, including EMT, Paramedic, refresher, continuing education, specialty, and agency-requested training; monitor growth, capacity, and outcomes and recommend expansion or improvement strategies.

• Recruit, hire, onboard, train, supervise, support, and evaluate instructors and other assigned program personnel.
• Ensure instructional quality, professional communication, adherence to college expectations, and appropriate support for instructors.
• Process, track, and monitor instructor contracts and required employment or credential documentation, as applicable.
• Identify required instructor credentials, licenses, certifications, or specialized qualifications.
• Program-Specific Task:Ensure EMS instructors meet applicable credentialing and instructional requirements; coordinate instructor assignments and coverage across college, agency, clinical, and partner locations; maintain EMS instructor credential and employment documentation.

• Plan course offerings, build or coordinate sections, schedule classes, and monitor enrollment to support access, completion, and workforce responsiveness.
• Lead the development, revision, and improvement of curriculum, syllabi, instructional materials, assessments, and learning resources.
• Oversee and ensure effective instructional delivery across locations and modalities, including classroom, lab, online, hybrid, field-based, clinical, apprenticeship, partner-site formats, when applicable.
• Identify and coordinate Workforce Continuing Education College & Career Promise programs.
• Program-Specific Responsibilities:
  Coordinate EMS instructional delivery across classroom, laboratory, simulation, field, clinical, hybrid, online, and partner-site settings; collaborate with Curriculum EMS and clinical personnel on shared resources, student pathways, and clinical/field experiences; support EMT training components of the SCC Fire Academy as assigned.

• Develop and manage program budgets; monitor expenditures; recommend…