Male Locker Room Attendant-Spa-Seasonal

Male Locker Room Attendant - Spa (Seasonal)

Pinehurst Resort

Join a team that has been welcoming guests for over a century. At Pinehurst, culture is critical to delivering a consistent guest, member, and employee experience. Our purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our values are Genuine Hospitality, Be Trustworthy, Good Stewards, and Inspired Innovation.

If you’re seeking a heartfelt workplace, Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs job duties consistently, and handles other duties as assigned in our ever‑changing environment.

The primary purpose of this position is to be responsible for the efficient care of guests, private lounge and locker areas, fitness area and issuance in a positive/professional manner. The Spa attendant is responsible for cleanliness and neatness of the facility to ensure personal service in an immaculate environment.

High School Diploma or GED and a minimum of 1 year related experience in customer service, preferably in a Spa environment; or an equivalent combination of education and experience.

• Very visible position; strong communication skills, personal computer proficiency, professional appearance, conflict resolution, and knowledge of the Resort.
• Greeting guests, assigning lockers, issuing robe/slippers, escorting guests to service areas, locker room, wet areas, fitness center, manicure, pedicure areas in a timely manner and monitoring schedule for punctuality as outlined in SOP.
• Ensure extreme privacy, care, and respect of each guest.
• Maintain a clean, spotless spa; conduct spa walk‑throughs to ensure all areas are cleaned and orderly.
• Replenish stock levels (robes, towels, lockers, sandals, toiletries, beverage dispensers, etc.).
• Direct guests in proper use of whirlpools, saunas, steam rooms, and ensure guest safety.
• Maintain fitness center equipment in clean and working condition.
• Assist guests as needed, including providing towels, soaps, etc., while providing courteous service.
• Suggest cross‑sell of treatments in other departments.
• Work well with others as a team.
• Fluent and literate in English.
• Excellent customer service skills.
• Excellent verbal communication skills.
• Follow directions and requests from guests.
• Knowledge of Spa treatments and Salon services.
• Multi‑task ability.
• Detail oriented.

The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to walk, talk or hear; frequently required to stand, sit, use hands and fingers, or fall;

and reach with hands/arms. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, and the ability to adjust focus.

The work environment characteristics are representative of those an employee encounters while performing the essential functions. Reasonable accommodations may be made for disabilities. While performing duties, the employee is occasionally exposed to moving mechanical parts, toxic or caustic chemicals, fumes or airborne particles, wet and/or humid conditions, outside weather conditions, extreme cold and/or heat, risk of electrical shock. Noise level is usually very quiet.

Pinehurst, LLC reserves the right to transfer any employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.

• Seniority level:
  Entry level
• Employment type:
  
  Temporary
• Job function:
  Management and Manufacturing
• Industry: Hospitality