Restaurant Manager-Pinehurst Club-Exempt

Restaurant Manager-Pinehurst Country Club-Exempt Job Description

Posted Friday, December 5, 2025 at 5:00 AM

CULTURE:

Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are;
Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

SUMMARY:

The Restaurant Manager is responsible for overseeing the daily operations of Payne’s Restaurant while ensuring excellent service, member satisfaction and well-organized workflow. Must be willing and able to work various/multiple outlets and shifts within the Food and Beverage Division.

EDUCATION and EXPERIENCE:

Associates degree and a minimum of three years related experience; or equivalent combination of education and experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• This position involves driving a company vehicle and/or company insured vehicle. A valid driver’s license is required, along with successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs, according to company guidelines. Follow safe, defensive driving practices at all times, obey all traffic laws, regulations, signals and markings, use a seat belt, and follow Company policies and procedures, including the Substance Abuse Policy.
  
  Never drive while under the influence of drugs, alcohol or medications that may impair your ability to operate a vehicle safely, report any accidents immediately and cooperate fully with insurance claims investigations.
• Oversee the day to day operations of the Members Club Restaurant.
• Actively present on the restaurant floor during service hours to monitor operations
• Ensure prompt and efficient table turnover while maintaining a high level of service
• Foster a warm and welcoming environment for all members/guests
• Implement and maintain high standards for service, food quality and presentation
• Forming a relationship and working with the PCC Sous Chef
• Ensures the restaurant complies with all local, state and federal regulations regarding food safety, health standards and labor laws
• Ensures Member/Guest satisfaction in their dining experience.
• Ensure all Employees are trained in accordance with Pinehurst Way.
• Conform the Dining Room, Bar, Outside Veranda, before and after service for cleanliness, and maintenance needs and proper set-up.
• Complete paperwork promptly (i.e. deposits, tips sheets and schedules)
• Inputs Schedule for outlet in Ceridian weekly.
• Meeting with the PCC Administrative Assistant weekly to make sure all product is ordered and we have plenty of (beer, wine, liquor)
• Making sure that we are in compliance with the Resort Required Yearly Alcohol Programing
• Maintain inventory of liquor, beer, wine, and food for the outlet.
• Counting monthly inventory (Period End).
• Conduct daily line-ups. Service training and Safety training.
• Perform bartending, serving and expediting duties.
• Participate in the performance review process.
• Participate in disciplinary counseling.
• Ensure proper supplies are on hand at all times in order to effectively service the guest.
• Ensure that all products are purchased, requisitions, and inventoried properly in EATEC.
• Maintain Heath Standards including all staff.
• Handles emergency situations calmly and effectively.
• Ensures Standard of Operations and company policies are being followed.
• Ensures that all of the department’s allocate the service stations for meal periods
• Responsible for handling all member/ guest concerns that arise in dining outlet
• Assist with payroll and expense control associated with dining outlet
• Responsible for the development of staff in the Members Club (busser to server, etc.)
• Assumes total accountability for dining outlet activities
• Assist with shift scheduling, manage time-off…