Technical Writer

Come join our team at DIS-TRAN Steel!

Our people – not our machinery - are our biggest assets. DIS-TRAN Steel’s leadership team lives by our company values, modeling our culture of respect and integrity each day.
We're a team that likes to have fun, but we also know how to get stuff done.

DIS-TRAN Steel is looking to add a Technical Writer to the Marketing team in Pineville, Louisiana.

This is a great opportunity for a curious, detail-oriented writer who enjoys learning how complex products and processes work and then making that information useful to others. You will work directly with engineers, operations leaders, quality professionals, sales teams, trainers, and other subject-matter experts to create content that helps customers understand our capabilities, supports employees in their work, and strengthens the DIS-TRAN Steel brand.

The Technical Writer develops both external technical content and internal documentation - from articles, white papers, case studies, and product materials to training resources, work instructions, and standard operating procedures. The right candidate can ask thoughtful questions, organize complicated information, protect technical accuracy, and adjust the message for both technical and nontechnical audiences.

• Implementing Vision and Values:
  Keeps the organization's vision and values at the forefront of decision‑making and action.
• Safety Orientation:
  Recognizes conditions that affect employee safety, takes responsible action, and promotes safety throughout the organization.
• Customer Focus:
  Works to understand the needs of internal and external customers and provides clear, accurate, useful solutions.
• Contributing to Team Success:
  Works cooperatively with others and supports shared goal s across teams and functions.
• Quality Orientation:
  Protects the accuracy, consistency, readability, usefulness of technical content and documentation.
• Work Ethic:
  Maintains and promotes ethical, professional, and organizational standards in all business activities.
• Continuous and Applied Learning:
  Actively builds knowledge of products, processes, customers, technologies, and industry topics and applies that learning on the job.
• Productivity Orientation:
  Plans and completes assignments, review cycles, and projects according to agreed priorities and deadlines.

• Interview engineers, operations leaders, quality professionals, sales personnel, trainers, executives, and other subject-matter experts to capture and translate technical knowledge.
• Develop technical articles, white papers, case studies, product and capability content, frequently asked questions, website content, and industry publications.
• Create and maintain technical sales and customer-support materials in partnership with Marketing, Sales, and Business Development.
• Translate complex technical concepts into clear, accurate, audience-appropriate content without losing the meaning behind the information.
• Organize content using effective structures, terminology, examples, references, and supporting visuals that improve understanding and usability.

• Support the development and maintenance of training materials, process documentation, work instructions, standard operating procedures, and other internal knowledge resources.
• Work with process owners and technical personnel to understand required tasks, sequences, controls, terminology, user needs, and supporting information.
• Develop documentation that helps employees find information and understand or perform assigned processes consistently.
• Help capture knowledge for new, changing, or specialized processes when information is incomplete or spread across…