Shift Manager

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This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant.

• Lead the experience:
  Handle and oversee crew schedules.
• Inspire and empower:
  Provide encouraging leadership for crew and managers to deliver an outstanding guest experience.
• Understand that teamwork is key:
  Supervise and lead food safety and cleanliness measures to meet McDonald’s standards.
• Take action first:
  Ensure safety, security, inventory, and profitability.
• Never stop learning:
  Cultivate and encourage training, education, and continued learning within the restaurant.
• Be results oriented:
  Drive and expect a high level of performance from the team.

• Passion for helping and serving others (customers and team members).
• Strong customer service and support focus.
• Effective communication and anticipation of customer needs.
• Ability to provide solutions and make decisions in a fast‑paced environment.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. You must be 18 years or older to be a manager.

• Paid Vacation after 1 year of full‑time employment
• Education through Archways to Opportunity: opportunities to earn a high school degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA.