Retail Community Mortgage Specialist

Retail Community Mortgage Specialist

Company: Truist Financial
Employment Type: Full Time
Location: Pineville, NC

Serve as Truist Mortgage liaison between the community, local government, and local mortgage program agencies to produce low to moderate income mortgage loans through community partnerships and affordable housing initiatives.

• Responsible for growth and production of mortgage loans for Low-To-Moderate (LMI) income borrowers by serving as the product specialist for the Truist Affordable Housing suite of products and Down Payment Assistance programs.
• Execute action and CRA plan to make Truist a market leader in Affordable Housing Lending, establishing partnerships with relevant government agencies and active participation in affordable housing associations and groups.
• Assist and work with community, faith‑based and non‑profit organizations providing leadership and training for home ownership classes, credit counseling and promote understanding of the mortgage lending process.
• Champion Truist referral process within the LMI/CRA Strategy, collaborating with partners on initiatives and sponsor ships to serve LMI mortgage clients; active participation on committees and boards when appropriate.
• Maintain complete knowledge of Mortgage Strategies, Policies and Procedures, and secondary market investor guidelines utilized by Truist.
• Adhere to and comply fully with all Truist policies and procedures related to internal and external compliance rules, especially those established by State and Federal law.
• Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow‑up as determined through quality control or post‑closing review.

• 2+ years in residential mortgage lending sales or equivalent mortgage experience with a government or private nonprofit housing agency.
• Working knowledge of the Mortgage Lending Process.
• Excellent verbal, written and communication skills.
• Solid interpersonal skills.
• Proficiency in relevant computer applications.
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment, including NMLS registration and background check.

• Bachelor’s degree in Business, Marketing, or related studies.
• Solid knowledge of the market area.
• Three or more years of experience in mortgage lending sales or equivalent.
• Previous sales awards and leadership positions.

• Sitting/Standing/Walking/Bending/Lifting – frequently (25%‑50% of time); up to 25 lbs lifting.
• Visual/Audio/Speaking – able to access/interpret client information, hear and speak with individuals in person and on phone.
• Manual Dexterity/Keyboarding – able to work with standard office equipment.
• Availability – able to work all hours scheduled, including overtime.
• Travel – up to 75%.

All regular teammates working 20 hours or more per week are eligible for benefits, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401k plan. Benefits also include at least 10 vacation days, 10 sick days (prorated), and paid holidays. Depending on the position and division, additional benefits such as pension, stock units, or deferred compensation may apply.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected class. Truist is a Drug‑Free Workplace.

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Company: Truist Financial