Design Consultant

Benefits

• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off

Job Title:

Interior Design Consultant Salary Range 37k - 50k

The purpose of this position is to provide the client with Custom Window Treatments, Blinds and Shades and Interior design services at a fair price while providing positive and effective service. The Design Consultant will be knowledgeable in creating window treatments (i.e. Drapes, Valances, Roman Shades, etc.), plus, serving as a client resource in the selection of Blinds, Shutters and Shades .

The Design Consultant will work closely with the Operations staff to provide the client with excellent customer service throughout the entire sales process.

• Educate clients about all products offered: stock and custom window fashions, plus blinds, shades and shutter options and functions
• Recommend products that meet our clients’ needs.
• Participate in marketing and training programs and utilize POS computer systems and technology.
• Effectively demonstrate samples and products to clients in the store and thru home appointments.
• Generate quotes in an efficient, timely manner.
• Obtain a 50% deposit before placing an order.
• Offer a measure and/or installation of drapery products and/or blinds, shutters.
• Provide the client with total understanding of any purchase – no surprises.
• Provide continued communication with Operations team until the completion of the project.
• The Design Consultant is responsible for overseeing all mis-measures, defective products/product re-order and the communication with the client and Operations.
• Maintenance and follow-up on all pending sales.
• Greet and direct all clients as they enter the store and help to meet their needs while performing floor duty.
• Listen attentively to client concerns and refer them to the appropriate team member, as needed.
• Write “Thank You” notes to purchasing customers.
• Return phone calls within one business day.
• Customer service post-sale: stay in it with the client and Operations team until the client is completely satisfied.
• Maintain a positive, professional attitude.
• These are essential tasks & duties but not limited to.

• Education:
  
  High school diploma or GED required;
  Associates or Bachelor’s Degree preferred.
• Sales and design experience preferred.
• Hunter Douglas experience a plus.
• Full-time: 36-40+ hours per week.
• Store hours are Monday-Friday 11am-6pm and Saturday 11am-5pm.
• Skills:
  
  Time Management – manage contacts and appointments.
• Basic Computer Technical Skills.
• Creative: interest in home fashion and decor.
• Interpersonal Skills – Excellent Communications
  
  Skills:
  
  written and oral.
• Proven Sales Ability.