Transportation Supervisor

Join to apply for the Transportation Supervisor role at Quality Custom Distribution

Quality Custom Distribution is seeking a Transportation Supervisor to work at our Pineville Facility in North Carolina.

• Must be able to work holidays
• Weekly pay
• Benefits
• Career advancement opportunities
• Schedule:
  
  Wednesday, Thursday, Friday, 5PM – 4AM, every other Saturday (3 days per week, 4 days biweekly)

• Understand DOT rules and regulations
• Great communication skills are a plus
• Knowledge working with CDL A drivers
• Use of Warehouse Management Systems to monitor, replenish inventory, handle loading and dispatch routes
• Strong leadership skills are a plus
• Strong work ethic and positive attitude are key

• Experience using Warehouse Management Systems
• Ability to coach, train and handle day‑to‑day disputes
• Be punctual, on time, and align with company creed and values
• No employment gaps within the last year and 5 years of recent employment history
• Food distribution or similar distribution supervisor experience preferred
• CDL A license preferred
• Excel and systems savvy experience preferred

Supervises day‑to‑day transportation functions to ensure driver performance, customer satisfaction, and that department and company objectives for efficiency, reliability, and productivity are met or exceeded.

Supervises up to 100 or more employees, including hourly staff. Oversees operations with significant impact on GSF customer relations.

• Budget
• Driver performance, including hourly off‑load rate, on‑time delivery, and reliability
• Customer and vendor relationships
• DOT compliance
• Teamwork within the department and across departments
• Customer satisfaction
• Safety of employees
• Safety of facility and transportation equipment
• AIB rating

• Bachelor’s degree in management, business, or psychology from an accredited college or university is preferred, but not required.
• 3 to 6 years of work experience in transportation or food distribution, including supervisory responsibilities and union work environments.

• DOT regulations, policies, and procedures (J)
• Labor contracts and labor union environment (J)
• On‑board computer systems (J)
• Relevant safety policies, practices and procedures (J)
• Management/supervisory concepts and techniques (B)
• Project management concepts and techniques (B)
• Budgetary concepts and procedures (B)
• PC word‑processing/spreadsheet software applications (B)
• Scheduling and routing (B)
• Computer‑based routing systems (B)
• Shipment and distribution of food or allied products (B)
• Regional geography and customer locations (B)

• Supervise a diverse workforce of up to 100 employees
• Resolve and report delivery issues between drivers and customers; other customer service issues
• Supervise and motivate employees in a team‑based environment
• Interpret transportation operations anomalies and identify appropriate solutions
• Prepare administrative and technical documents and reports
• Work effectively in a general business environment, with a focus on high levels of quality and customer service
• Travel via airplane and drive an automobile
• Act in accordance with GSF’s Values and Creed