Retail Shortage Control - Part Time

Overview

Join our team as a Shortage Control Associate (SCA) and contribute to a secure shopping environment while delivering exceptional customer service.

Your role directly impacts the store's security and the overall shopping experience. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high-risk areas will contribute to mitigating theft and creating a safe environment for customers and colleagues.

You will engage with customers and associates in a manner consistent with our core values by providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction. Your discipline and awareness of surroundings will be critical as you monitor entry points with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities. Your confidence and expertise in shortage reduction programs will influence behaviors and help build trust and respect among customers and associates.

You will be a valuable partner to store and field leadership by identifying and reporting theft incidents or suspicious subjects to the Manager on Duty when identified.

• Maintain a professional appearance at all times, wear designated dress standards, radio and earpiece.
• Stand at the front of the store, remaining vigilant and aware of surroundings.
• Greet every customer entering or exiting with a warm smile and a loud, friendly greeting to promote a sense of control and security.
• Create a secure environment and reduce opportunities for theft.
• Possess knowledge of top shortage areas and support programs aimed at theft reduction.
• Communicate information about theft prevention during store rallies and collaborate with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring safety and security standards are followed.
• Understand the role in keeping the store and assets safe and secure.
• Provide support in training associates on shortage reduction programs and processes.
• Model safety as a top priority and address unsafe practices promptly.
• Identify and report theft incidents and suspicious activity to the Manager on Duty.

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods and to visually monitor the store environment.
• Ability to maintain confidentiality; ability to review, analyze and comprehend business trends.
• Positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co-workers and strong leadership skills that support productive relationships.

• Flexible schedule; including nights, weekends, and holidays as required.
• Location:
  
  00769 - Pinole
• Position Type:
  Regular Part-Time

• Base Pay: $16.9 per hour
• Part-time associates may be eligible for Burlington’s benefits package depending on hours worked, including medical coverage and a 401(k) plan.
• Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.

We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.