Medical Front Office - Patient Service Specialist

Medical Front Office – Patient Service Specialist

Position:
Patient Service Specialist

Location:

Piqua, OH
Type of Employment:
Full-time

Schedule:

Monday – Thursday 8am‑6pm, Friday 8am‑12pm
Compensation: $16.50/hour

When patients enter our outpatient physical therapy center in Piqua, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

• Start Strong:
  Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh:
  Generous PTO to maintain a healthy work-life balance
• Your Health Matters:
  Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future:
  Company‑matching 401(k) retirement plans as well as life and disability protection

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co‑pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

• High School Diploma or GED

• 1 Year Front Desk experience
• Healthcare experience

Entry level

Full-time

Health Care Provider

Hospitals and Health Care