Customer Account Representative

Join to apply for the Customer Account Representative role at Rent‑A‑Center

Ready to do your best work? Our minimum starting hourly rate is $14.45 to $17.00 per hour.

• Paid Time Off and Sunday Off – we are closed!
• Full‑time employment and a consistent schedule
• Weekly pay (company wide)
• Award‑winning culture with opportunities to advance
• Comprehensive benefits:
  Medical, Dental, Vision, life insurance, supplemental life insurance, spouse/dependent life insurance, short‑term disability, long‑term disability, flexible spending accounts, 401(k) savings plan with company match, legal insurance, identity theft protection plan, health savings accounts, hospital indemnity, critical illness, accident insurance, limited purpose plan

Provide customers with access to high‑quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!

• Customer Service: Provide friendly, top‑notch customer experiences through "white glove" service with a servant's heart in our stores and in customers' homes. Obtain new rental orders on the sales floor and over the phone.
• Deliveries & Pickups: Safely and compliantly load, unload, and install products, following all handling and transportation procedures. Keep vehicles clean and properly maintained.
• Merchandising: Maintain an inviting store with organized products and cleanliness for the comfort of customers and coworkers. Refurbish merchandise to like‑new condition and keep the showroom dusted, vacuumed, and organized.

• High school diploma or equivalent
• Must be at least 18 years of age
• Valid state driver's license and a good driving record – you will be driving company vehicles
• Ability to lift and move product such as furniture, electronics, and appliances
• Excellent communication and customer service skills

• Seeking more than just a job, but a career
• A desire to improve our customers' lives
• A hunger to learn the business
• Grit and determination

This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move (push/pull) heavy items and merchandise. All coworkers are expected to adhere to all company safety guidelines while meeting the physical demands of the job.

This is a full‑time position. Work hours/days are Monday through Saturday, operating from open to close. Sundays off along with one other weekday off. Schedules and hours per week or overtime may change throughout the year as dictated by management and business needs.

Rent‑A‑Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.