Customer Service Representative

Base pay range

$12.00/hr - $13.00/hr

Summary: Directly supports the store manager, ensuring the store runs efficiently and follows all laws and policies while helping maximize sales and maintain asset control.

• Provide excellent customer service leadership to all customers.
• Acknowledge and greet all customers that enter the store.
• Ensure all company policies are followed.
• Promote and maintain a clean and organized store appearance inside and out.
• Efficiently process cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly, including maintaining plan‑ogram integrity and appropriate sign placement.
• Ensure food service products are fresh and appealing by rotating products appropriately and removing out‑of‑date items.
• Monitor store activities to ensure transactions occur properly.
• Respond quickly to all emergencies for the safety and security of customers and employees and notify the appropriate individuals.

• Retail or customer service experience required.
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to handle routine physical tasks such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time (e.g., in the store, outside, and in the cooler).
• Available to work various shifts and days of the week, including weekends, evenings, and busy periods/holidays.

Entry level

Full‑time

Other

Retail