Principal PMT, Agentic AI, PXT-Workforce Intelligence

Job  |  Services LLCDo you want a role with deep meaning and the ability to make a real impact? Hiring top talent is not only critical to Amazon’s success—it can literally change the world. It took a lot of great hires to deliver innovations like AWS, Prime, and Alexa, which make life better for millions of customers around the world every day.

As part of Intelligent Talent Acquisition (ITA), you'll have the opportunity to reinvent the hiring process and deliver unprecedented scale, sophistication, and accuracy for Amazon's Talent Acquisition operations through the use of AI/ML solutions. ITA is an industry‑leading, award‑winning people science and technology organization made up of scientists, engineers, analysts, product professionals and more. Our shared goal is to fairly and precisely connect the right people to the right jobs at the right time.

Each year we help Amazon deliver billions of packages around the world by making it possible to hire hundreds of thousands of associates in the right quantity, at the right location and at exactly the right time. You’ll work on state‑of‑the‑art agentic AI frameworks, research, advanced software tools, new AI systems, and machine learning algorithms to solve complex hiring challenges.

Leveraging Amazon's in‑house tech stack built on AWS, you'll have the autonomy and flexibility to bring innovative solutions to life. One day, we can bring our solutions to the rest of the world. Join ITA in using technologies to transform the hiring landscape and make a meaningful difference in people's lives. Together, we can solve the world's toughest hiring problems.

Responsibilities Principal, Product Manager – Technical will be responsible for owning the technical roadmap for key technology initiatives across Amazon hiring. This includes the development of internal and candidate‑facing technologies and experiences that ensure a safe and effective way to source, match, evaluate, and hire the next generation of Amazonians. The leader will work closely with business stakeholders to align technology solutions to support the organization’s goals and continually improve the quality of hires while minimizing operational cost and time to fill critical roles.

This role will be responsible for the following:

Architecting interconnected multi‑agent systems using state‑of‑the‑art AI frameworks

Integrating machine learning and GenAI‑based solutions where they are game‑changers

Building, leading, and influencing high‑functional product management teams

Defining product strategy that achieves strong customer value and business outcomes

Working with developers and architects to build scalable and highly reliable systems

Using UX, product, and business knowledge to inform decisions and communicate effectively with and influence internal teams

Problem‑solving using analytical skills and a proven process of data‑validated, hypothesis‑driven, experiment‑tested decisions

A Day in the Life Each day is a new adventure and you will routinely engage with your customers, working backwards from their needs together with your UX and software development partners. This could mean defining a product vision, writing PRFAQ documents, diving deep into the technical details of agentic AI and LLM engineering frameworks, and making trade‑offs to deliver the highest customer value with a bias for action.

You will work with our internal partners (e.g., science and engineering) to make product decisions, and with our external partners (operations center, security, etc.) to launch products.

About the Team Intelligent Talent Acquisition brings together elegant user experiences, analytics, ML, and AI to ensure we continue to raise the bar with each hire. Insights become actions that support hiring across the globe, so our customers get the right service or package, each and every time. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer.

That’s why you’ll find endless knowledge‑sharing, mentorship, and other career‑advancing resources here to help you develop into a better‑rounded professional.

Basic Qualifications8+ years of product or program management, product…