Business Process Consultant

We are seeking a
* Business Process Optimization Lead
* to join our
* Business Innovation and Transformation team*. This role is critical in driving operational efficiency and fostering a culture of continuous improvement. You will analyze current workflows, identify opportunities for enhancement using data-driven insights, and collaborate with stakeholders to design and implement optimized future-state processes. Your expertise in process improvement, technology integration, and analytics will be essential to improving organizational performance.
As the Business Process Optimization Lead, you will work closely with transformation initiatives to define current and future state processes, ensuring these are incorporated into training and change management strategies. Additionally, you will establish a
* Center of Excellence
* for process improvement, promoting best practices across both technology and business operations

* Key Responsibilities
* * Develop and lead a
* Center of Excellence
* for process improvement, standardizing documentation, analysis, and optimization practices.

* Apply knowledge of IT and business processes to drive consistency and efficiency across the organization.

* Partner with project teams to capture current workflows and design future-state processes using process mapping and facilitation techniques.

* Conduct workshops to analyze current state, identify gaps, and implement improvements.

* Collaborate with Organizational Change Management to integrate process changes into change plans and training programs.

* Create process flows, identify inefficiencies, and recommend actionable improvements.

* Utilize
* data analytics and root cause analysis
* to diagnose issues and propose evidence-based solutions.

* Support software implementation by aligning processes with system capabilities.

* Deliver process training and ensure smooth adoption of new workflows.

* Engage stakeholders through clear communication, alignment sessions, and collaborative problem-solving.

* Qualifications
* * Bachelor's degree in Business, IT, or related discipline.

* 5-10 years of experience in business process roles with strong understanding of methodologies and tools.

* Proficiency in process mapping tools (e.g., Visio) and repositories (e.g., Nintex Promapp, Signavio, Blueworks).

* Lean Six Sigma certification (Green Belt or higher) preferred.

* Project Management and Organizational Change Management certifications are a plus.

* Strong business acumen and familiarity with IT processes and tools.

* Skilled in facilitation, data analytics, and continuous improvement techniques.

* Experience with enterprise software implementations and digital transformation projects.

* Exceptional communication, problem-solving, and stakeholder engagement skills.

* Ability to influence without direct authority.

* Working Conditions
* * Ability to work at a computer for extended periods.

* Frequent sitting, standing, and walking.

* Ability to comply with in-office work requirements as defined by the organization.

* Occasional travel as needed.

* Core Competencies
*
* * Effective Communication:
* Convey ideas clearly and persuasively in both written and verbal formats.

* * Results Orientation:
* Understands and drives impact toward strategic objectives.

* * Adaptability:
* Embraces change in processes, technologies, and environments.

* * Continuous Development:
* Seeks opportunities for growth and learning.

*
* Collaboration:

* Builds strong relationships and works effectively within teams.

* * Passion for Excellence:
* Demonstrates enthusiasm and commitment to success.

* Job Type & Location
* This is a Contract position based out of Piscataway, NJ.

* Pay and Benefits
* The pay range for this position is $50.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

* Medical, dental & vision

* Critical Illness, Accident, and Hospital

* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

*…