Senior Customer Experience & CX Strategy Lead
Listed on 2026-10-13
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Business
Customer Success Management, Business Administration
Foley is seeking a Customer Experience Specialist in Piscataway, NJ to lead the CX strategy across channels, manage feedback programs, and drive improvements in customer satisfaction. The role requires strong collaboration with sales, operations, and product teams to standardize processes and leverage CRM/ERP data for actionable insights.
Responsibilities include overseeing communication standards, reducing friction in customer journeys, and supporting events to enhance brand presence, with a
As a Senior Customer Experience & CX Strategy Lead, you will play an important part at Foley in Piscataway Township, NJ, United States.
This posting is for the Senior Customer Experience & CX Strategy Lead role at Foley, based in Piscataway Township, NJ, United States.
We are looking to fill the Senior Customer Experience & CX Strategy Lead position at Foley in Piscataway Township, NJ, United States.
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