Business Analyst - Product Management

Client is a rapidly growing fragrance subscription service. Their continued growth has led them to seek an experienced Business Analyst - Product Management to optimize their operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive continuous improvement and effective use of technology to elevate our operational efficiency.

$/yr - $/yr

Responsibilities:

• Collaborate with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.
• Provide software analysis and requirements for operational implementations (EDI, Shipping methods, WMS systems, Automation).
• Coordinate data transfer / API troubleshooting and liaise between vendors and internal Product Team members.
• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications.
• Support integration projects with external vendors and actively contribute to requirements development.
• Conduct detailed business intelligence and data analysis, identifying critical issues to prevent financial losses.
• Contribute to operational technical system requirements such as Quickbase and CMMS.
• Troubleshoot and analyze software issues related to fulfillment and other operational technologies.
• Strong analytical and technical troubleshooting skills.
• Collaborative, solution-focused mindset with project management capabilities.
• Proactive, organized, and detail-oriented, with excellent communication skills.
• Passion for continuous learning and adapting quickly to evolving challenges.
• Willingness and ability to be onsite or maintain frequent visits for smooth operations and team collaboration.

Requirements:

• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.
• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.
• Experience performing rigorous software testing and validation in Agile environments.
• Ability to read, interpret, and communicate API functionality effectively.
• Excellent documentation and communication skills for cross-team collaboration.

What You’ll Love About Our Client:

• Competitive base compensation and bonus program
• Referral bonus
• Paid Time Off and Wellness Time Off
• 401k with company match through Fidelity
• Medical, Dental, and Vision Benefits
• Company-provided Life Insurance, Short-term & Long-term Disability
• Flexible Spending Accounts, Dependent Care FSA
• Annual Education Stipend
• Complimentary in-house Membership and discounts on owned brands
• Monthly virtual team-building / educational activities
• A fun, creative, and energetic work environment

• Seniority level: Associate

• Employment type: Full-time

• Job function: Information Technology, Analyst, and Product Management
• Industries: Retail, Personal Care Product Manufacturing, and Online and Mail Order Retail