User Support Specialist II - Night IT Help Desk; On-Site
Listed on 2026-10-07
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IT/Tech
HelpDesk/Support, Technical Support, Desktop Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Rutgers University in Piscataway, NJ seeks a User Support Specialist II to provide end-user support at the OIT Help Desk, handling Level 1–3 issues via phone, portal and email, with after-hours monitoring and routine machine-room checks.
The role emphasizes strong customer service, problem-solving, and adherence to ITSM processes. On-site, full-time position with 37.5-hour days and night shift; includes benefits and opportunities for training.
This is a great opportunity to take on the User Support Specialist II
- Night IT Help Desk (On-Site) role at Rutgers University.
As a User Support Specialist II
- Night IT Help Desk (On-Site), you will play an important part at Rutgers University in Piscataway Township, NJ, United States.
We invite applications for the User Support Specialist II
- Night IT Help Desk (On-Site) position located in Piscataway Township, NJ, United States.
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