Director - AGT PMO

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees - all 7,000 of them.

If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive in our offices or yours.

The Director - PMO leads the Project Management Office for SHI’s Advanced Growth Technologies (AGT), the full-stack AI solutions pillar, providing governance and oversight for AGT’s AI, data center, IT operations, and software development portfolio. Partnering with AGT sales, technical, and go-to-market teams and strategic partners such as NVIDIA, this people leader builds a high-performing team of project and program managers and ensures customer initiatives are delivered on time, within scope, and aligned to business priorities.

• Lead, mentor, and develop a team of project and program managers.
• Define and maintain PMO standards, frameworks, and methodologies (waterfall, agile, hybrid), and lead adoption of Planview or Asana.
• Oversee portfolio planning, prioritization, and governance; monitor scope, schedule, budget, quality, risks, and benefits realization.
• Own end-to-end delivery of customer-facing projects, from intake, requirements, and SOW through execution, go-live, handoff, and post-implementation review.
• Serve as senior customer contact for expectations, scope and change management, status reporting, escalations, and executive business reviews.
• Lead delivery of AGT’s full-stack AI solutions, including AI factory and lab builds, GPU infrastructure, AI workshops, and agentic AI engagements, in partnership with AGT sales, technical, and go-to-market teams and partners such as NVIDIA.
• Own AGT operational governance, including CRM and data integrity, billing, KPI and pipeline reporting, and intake processes.
• Drive continuous improvement and a culture of collaboration, accountability, and transparent communication.

• Strategic Leadership Aligns the portfolio to strategy and prioritizes work that delivers the greatest business value.
• Inclusive People Leadership Builds a supportive environment where diverse perspectives are welcomed and team members grow.
• Execution Excellence Drives disciplined planning and delivery, and addresses issues proactively.
• Collaboration & Influence Builds cross-functional alignment and influences without authority.
• Adaptability & Change Agility Navigates ambiguity and evolving priorities with resilience.

• 10+ years in project and program management, including 3-5+ years in people leadership and experience leading a PMO or large, complex portfolios.
• Proven customer-facing, end-to-end project delivery, from requirements gathering through customer acceptance.
• Technical program and project management experience in AI/ML and agentic AI (GPU compute, data pipelines, model deployment, AI readiness); data center projects (greenfield, retrofit, modular, power and cooling, networking, infrastructure deployment); IT operations (infrastructure and cloud migrations, ITSM/ITIL, change and release management, operational readiness); and software development (SDLC, agile/Dev Ops, release planning, engineering dependencies).
• Ability to engage credibly with engineers and architects…