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Customer Service Rep Retail Associate/ Customer Service

Cashier, Customer Service​/HelpDesk

Job in Pittsburg, Crawford County, Kansas, 66762, USA
Listing for: Kroger Mountain View Foods
Seasonal/Temporary position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below

Join to apply for the Cashier role at Kroger Mountain View Foods.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

  • Greet, engage, and assist customers actively and visibly.
  • Process customer transactions quickly, accurately, and efficiently at the check lane.
  • Understand and operate the Point of Sale (POS) system, handling various tenders such as cash, checks, credit, debit, SNAP EBT, WIC, rain checks, loyalty offers, coupons, and checkout procedures according to company policy.
  • Adhere to company limits on cash shortages and overages, working honestly to control loss.
  • Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
  • Report pricing discrepancies to the Scan Coordinator.
  • Follow established policies for postage stamps, gift cards, and coupons.
  • Stay current with advertisements and promotions.
  • Comply with food safety regulations and guidelines.
  • Reinforce safety programs, identify unsafe conditions, and notify management.
  • Inspect equipment regularly and report maintenance needs.
  • Create a welcoming environment, assisting customers with product questions.
  • Follow all applicable laws and company guidelines.
  • Work effectively in a high-paced and stressful environment.
  • Manage conflicts in a professional and cooperative manner.
  • Act with honesty and integrity regarding customer and business information.
  • Follow directions and seek assistance when needed.
  • Support and assist minors, individuals with special needs, and older adults.
  • Perform essential functions with or without reasonable accommodations.

    • Qualifications

    Minimum Position Qualifications:

    • Customer service experience
    • Effective communication skills
    • Basic math skills (counting, addition, subtraction)

    Desired Previous Job Experience:

    • Customer service experience
    • Experience as a Bagger or Courtesy Clerk

    About Us

    Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. We serve customers in over 60 stores across Kansas. As part of Kroger, we value diversity and innovation, aiming to create great experiences for customers and communities. We foster a caring environment that supports your growth and success.

    What You’ll Receive From Us

    We offer comprehensive benefits including healthcare, flexible scheduling, employee assistance programs, discounts, tuition reimbursement, and growth opportunities. Visit our Benefits Page for more information.

    Additional Details

    • Seniority level:
      Entry level
    • Employment type:

      Part-time
    • Job function:
      Other
    • Industry: Dairy Product Manufacturing
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