Administrative Assistant; Part Time

Administrative Assistant (Part-Time)

This position serves as the initial point of contact for residents and other callers and visitors at the Mt. Lebanon municipal building, including answering the main municipal phone line and greeting visitors at the municipal offices. This position provides requested information to residents and others or directs callers or visitors to the appropriate office.

Approximate work hours are 9:00 a.m. to 2:30 p.m., Monday through Friday. Occasionally required to work 8:30 a.m. to 5:00 p.m. to provide coverage when other administrative assistant is using time off. Paid time off is provided. Healthcare is not provided for this part-time position.

Essential Job Functions

• Functions as the initial point of contact via main municipal phone line and in-person for the municipal administrative offices; greets guests, provides requested information or directs calls to the appropriate office.
• Exhibits polite and professional communication via main municipal phone line e-mail, and mail. Responds to questions or transfers calls to proper extension.
• Greets, announces, and provides general support and direction to visitors, including via a video kiosk.
• Provide administrative support such as word processing, filing, copying, scanning, etc.
• Maintains and updates the Mt. Lebanon local cable channel information.
• Maintains and updates official documents.
• Maintains regular and punctual attendance.

Other Job Duties

• Performs all other work assigned.

Required Knowledge and

Skills and Abilities

• Interpersonal skills to greet the public, and handle complaints in a polite, courteous, manner and be resourceful in the disposition of public requests, both in personal encounters and over the telephone.
• Proficiency in Microsoft Office.
• Knowledge of office management systems and procedures
• Knowledge of office equipment
• Excellent written and verbal communication skills.
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Ability to work on multiple tasks with interruptions
• Ability to work with minimal supervision
• Ability to maintain confidentiality
• Understanding of municipal operations and general structure preferred
• Understanding of Mt. Lebanon geography, public buildings, and landmarks preferred

Required Education, Training and Experience

• High school diploma or G.E.D.
• Proven administrative experience; three years' experience with customer service via phones and administrative/secretarial duties preferred. Municipal experience a plus.

Essential Physical Job Functions

Work is performed in an office environment and in close proximity to other workers. Employee shall be exposed to those conditions normally encountered in a business office environment. Physical demands are light, consisting primarily of sitting, standing, and walking. May be required to lift and carry items weighing up to 25 pounds. Employee must be able to see and hear in the normal range with or without correction and communicate verbally and in written form with great facility and must be able to be understood.

This job description reflects the general information deemed necessary to convey the primary functions of the job and shall not be construed as a detailed description of all the work requirements inherent to the position.

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.