Senior Vice President, Client Operations Manager

Job-:
Client Operations & Reporting

Location:

Pittsburgh, PA, United States

Schedule:

Full time, Day Posted:
Base Salary Min: 104000

Base Salary Max: 130000

We're seeking a future team member for the role of Senior Vice President, Client Operations Manager - CLO/Structured Debt to join our Structured Debt Client Platform within Client Operations and Reporting.

This role is located in Pittsburgh, Pennsylvania In this role, you'll make an impact in the following ways:
· Lead support for major external clients by resolving complex operational and technical issues, ensuring requests are executed, and directing clients to appropriate resources at BNY.
· Apply advanced problem-solving skills, judgment, and experience to analyze complex information and deliver high-quality service to a specialized client base, resolving the most complex or non-routine inquiries.
· Leverage in-depth knowledge of BNY products and services across lines of business and geographies to proactively identify client needs, contribute to business development efforts, and propose expanded offerings for front-office consideration.
· Participate in and lead internal initiatives to improve the client experience, develop process improvements based on client service best practices, and support multiple complex client accounts.

To be successful in this role, we're seeking the following:
· Bachelor’s degree in business, Finance, or a related field.

Advanced degree or professional certification preferred.
· Typically, 7-12 year of experience.
· Relevant client service/operations experience in financial services preferred.
· Corporate Trust and CLO/CDO backgrounds preferred.
· SOLVAS experience preferred.
· Analytical and problem-solving skills with proficiency in finance/accounting, compliance/reporting, and reconciliation; ability to interpret complex data and make informed decisions.
· Excellent communication and interpersonal skills with the ability to build strong relationships with clients and internal teams; thorough understanding of industry regulations and standards.
· Demonstrated experience leading teams and providing guidance to less experienced team members.

About the organization

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY Linked In Here’s a few of our recent awards:

America’s Most Innovative Companies, Fortune, 2025

World’s Most Admired Companies, Fortune 2025“Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award.

Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k)…