Vice President, Loans Operations & Client Processing

Vice President, Loans Operations & Client Processing Job#: 3052386

Job Description:

Vice President, Loan Operations & Client Processing Supports the execution and servicing of complex loan and transaction processing activities while driving operational excellence and client satisfaction. This individual will serve as a subject matter expert, partnering across operations, technology, and business teams to optimize workflows, mitigate risk, and enhance the client experience.

Key Responsibilities Lead the execution and processing of complex loan and client transactions, ensuring accuracy, timeliness, and adherence to operational controls.

Collaborate cross-functionally to improve transaction workflows, increase efficiency, and reduce operational risk.

Serve as a subject matter expert in loan operations and client processing, providing guidance, mentorship, and training to team members.

Monitor transaction processing metrics, identify trends, and implement process improvements to enhance operational performance and client outcomes.

Investigate and resolve complex transaction and servicing issues while maintaining strong client and stakeholder relationships.

Drive continuous improvement initiatives by leveraging technology, industry best practices, and process innovation.

Support operational excellence through effective prioritization, risk management, and execution of daily activities.

Partner with internal teams to ensure compliance with business policies, procedures, and regulatory requirements.

Qualifications Bachelor's degree in Finance, Business, or related field (or equivalent combination of education and experience).7-12 years of experience in loan operations, transaction processing, client processing, or financial services operations.

Experience with syndicated loans, loan servicing, and loan operations environments preferred.

Familiarity with industry platforms and market standards such as Clear Par, LSTA, Loan IQ, or similar systems preferred.

Strong analytical, problem-solving, and decision-making skills.

Excellent communication and interpersonal skills, with the ability to work effectively with clients and cross-functional teams.

Demonstrated ability to identify process improvement opportunities and leverage technology to improve operational efficiency.

Strong organizational skills with the ability to self-manage priorities and execute in a fast-paced environment.

Financial services operations and brokerage processing experience preferred.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process.  for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help.

You can access our privacy policy at Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service…