Client Strategies Associate

Job Description:

At HTK, you are part of a larger team at 1847

Financial, Penn Mutual's most closely aligned distribution channel. The Client Strategies Associate supports financial professionals and the Client Strategies team by gathering, organizing, and analyzing client financial information, preparing planning reports, and assisting in the development of holistic financial planning recommendations.

This role serves as an important contributor to the financial planning process by helping advisors and senior planning specialists deliver planning-centric solutions that address retirement, investment, insurance, estate, tax, and risk management considerations. The ideal candidate is analytical, detail-oriented, collaborative, and committed to providing a high-quality advisor and client experience.

Key Responsibilities Gather, organize, and input client financial information into planning platforms, including income, expenses, assets, liabilities, insurance coverage, investment holdings, tax information, and estate planning documents.

Maintain and update client data within financial planning software such as eMoney, Right Capital, and Money Guide Pro  to support plan creation and ongoing planning activities.

Coordinate with financial professionals, support staff, and clients to collect required information and ensure planning data is complete and accurate.

Prepare financial planning reports, illustrations, and supporting analyses related to retirement planning, cash flow, insurance needs, investment allocation, education funding, and other planning topics.

Conduct basic financial planning analyses and identify potential areas for further review by senior planning specialists or financial professionals.

Assist with the development and preparation of comprehensive financial plans and client-facing materials.

Participate in planning meetings with advisors and, as experience develops, assist in presenting planning observations and recommendations.

Maintain accurate planning records and documentation to support compliance, service standards, and continuity of client relationships.

Research financial planning concepts, industry trends, products, and planning strategies to support advisor and client needs.

Provide responsive, professional service while maintaining confidentiality and safeguarding sensitive client information.

Integrates AI solutions into team workflows to streamline processes and enhance productivity

Promotes the adoption of AI tools among team members by sharing best practices and offering informal guidance

Communicates the benefits and limitations of AI applications to peers and stakeholders

Supports team learning by identifying and recommending relevant AI training resources

Skills and Abilities

Knowledge of financial planning concepts and a desire to continue developing technical planning expertise.

Strong analytical and problem-solving skills with the ability to review financial information accurately.

Excellent organizational skills and attention to detail.

Effective verbal and written communication skills.

Ability to manage multiple assignments and deadlines in a fast-paced environment.

Team-oriented mindset with the ability to collaborate effectively across advisors, support teams, and internal partners.

Strong client service orientation and commitment to delivering quality work.

Coachable, adaptable, and eager to learn new concepts, processes, and technologies.

High degree of professionalism, discretion, and confidentiality.

Proven experience implementing AI tools to automate or improve work processes

Ability to communicate technical concepts and AI benefits to non-technical audiences

Experience coaching or mentoring others in the use of digital or AI tools

Demonstrates critical thinking and…