Program Specialist

We are "making dreams come true." Our organization provides children and adults with autism, intellectual disabilities, and behavioral health challenges—and their families—the education, support, and resources needed to be self-reliant, independent, and valued members of their communities.

We are seeking a dedicated and person-centered Program Specialist to support our Residential service line. In this role, you will serve as the programmatic lead for assigned Community Homes, ensuring individuals receive high-quality, coordinated supports that align with their goals, preferences, and Individual Support Plans (ISPs). You will play a key role in care coordination, regulatory compliance, documentation oversight, and collaboration with interdisciplinary teams to promote positive outcomes and quality of life.

• A passion for supporting individuals with intellectual disabilities and autism.
• Strong organizational, problem-solving, and time management skills.
• Excellent communication and interpersonal abilities.
• Ability to collaborate effectively with families, support coordinators, healthcare providers, and community partners.
• Commitment to person-centered planning and community inclusion.
• Strong attention to detail and documentation quality.
• Ability to balance multiple priorities while maintaining compliance and service excellence.
• Leadership skills that support coaching, accountability, and continuous improvement.

• Master's degree and one year of experience working directly with individuals with intellectual disabilities or autism; OR
• Bachelor's degree and two years of experience working directly with individuals with intellectual disabilities or autism; OR
• Associate degree or 60 college credits and four years of experience working directly with individuals with intellectual disabilities or autism.
• Experience supporting person-centered planning, ISP implementation, and regulatory compliance preferred.
• Medication Administration, CPR, and First Aid certifications upon hire.
• Valid driver's license and ability to meet agency driving requirements.
• Experience using electronic documentation and incident management systems.
• Successful completion of all required background checks and clearances.

• Coordinating programmatic, health, behavioral, and social supports for assigned individuals.
• Participating in ISP development, annual reviews, assessments, and interdisciplinary meetings.
• Monitoring implementation of person-centered supports and ensuring services align with individual goals.
• Reviewing documentation for quality, accuracy, timeliness, and compliance with Chapter 6400 regulations.
• Preparing for audits, licensing inspections, and regulatory reviews.
• Conducting visits to Community Homes to monitor service quality and support implementation.
• Collaborating with Residential Supervisors, Nursing, Behavior Specialists, and Support Coordinators to ensure continuity of care.
• Supporting admissions, transitions, annual meetings, and discharge planning.
• Monitoring health and safety concerns and escalating risks when appropriate.
• Entering and following up on incident reports in accordance with agency and regulatory requirements.
• Providing guidance and training to staff on documentation, ISP implementation, and individual-specific supports.
• Supporting onboarding and ongoing staff development related to person-centered practices and compliance expectations.
• Participating in quality improvement initiatives, committees, and cross-functional projects.