Staff Engineer - Platform

Title:

Staff Engineer

Reports To:

Sr. Manager - Platform Services

Location:

Pittsburgh, PA American Eagle is a youth culture brand grounded in denim. Our purpose extends beyond making the best jeans–we embrace self expression, culture, optimism and connection. Through the brand platform Live Your Life, we empower our community to be who they want to be all while wearing the clothes that make them most confident.

Get to Know the Role:

As a Staff Engineer, you will drive the design, implementation, and evolution of AEO’s infrastructure and cloud architecture. You will spearhead modernization initiatives by leveraging Infrastructure-as-Code to automate orchestration, enhance system reliability, and optimize resource efficiency. Partnering with engineering leadership, you will build scalable, self-service infrastructure platforms that directly support and accelerate enterprise business objectives.

What You’ll Do:

Design and develop innovative software or hardware components for infrastructure, with a specialized focus on Cloud services.

Proactively evolve processes and technologies to ensure global scalability and meet dynamic business demands.

Collaborate with Security, Network, and cross-functional teams to engineer solutions that strictly adhere to internal best practices.

Maintain and enhance High Availability and Disaster Recovery readiness across all infrastructure environments.

Evaluate system requirements for performance, availability, interoperability, and reliability, optimizing for the best cost-to-value ratio.

Transition legacy processes to repeatable Infrastructure-as-Code pipelines across cloud, on-premises, and edge environments.

Manage continuous integration for software builds and deployments, specifying the necessary tools and environments.

Build and operate distributed, large-scale systems within the Google Cloud Platform (GCP) environment.

Manage the system lifecycle, including licensing, capacity planning, inventory, and end-of-life strategy.

Create and maintain technology roadmaps to guide hardware and software evolution.

Assist in negotiating vendor contracts and service-level agreements (SLAs) for enterprise services.

Resolve complex technical issues and perform system performance tuning.

Communicate project status and optimization progress to leadership while effectively managing interdependencies.

Contribute to the identification of resource requirements and oversee vendor installations.

Maintain and update detailed system procedures and technical documentation.

Stay current with IT trends and best practices, proactively identifying personal development opportunities.

Mentor and cross-train team members to foster a culture of knowledge sharing.

Participate in a 24x7 "On-Call" rotation and support off-hour system maintenance activities.

Oversee system monitoring and alerting to proactively identify health issues and performance bottlenecks.

Partner with operational and offshore teams to ensure system stability and timely issue resolution.

Perform other duties as assigned.

What You Bring:

Bachelor’s Degree in Computer Science, or equivalent technical qualifications5+ years of experience managing large infrastructures using Automation and Cloud technologies, with a focus on cost optimization and deep technical stack knowledge (Windows, Linux, Compute, and Storage).Hands-on experience with Dev Ops tooling (IaC, Git, CI/CD, Configuration Management, and API integrations).Working knowledge of the Google Cloud Platform stack

Working knowledge of Windows Server, Linux and hypervisor platforms

Proficiency in system languages (BASH, Python, or Power Shell).Working understanding and implementation of IT best practices, policies and procedures

Demonstrated ability to assess risk of technical changes

Strong…