Vice President, Production Services-IBM MQ

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a Vice President, MQ Support / Administrator professional to join our production services middleware team in Pittsburgh, PA;
New York, NY;
New Jersey; or Lake Mary,  this role, you'll make an impact in the following ways:

Administer, support, and provision IBM MQ environments across IBM MQ appliances and/or containerized platforms

Manage TLS certificates to maintain secure and reliable messaging connectivity

Perform firmware upgrades and support ongoing platform maintenance activities

Deploy, configure, and maintain MQIPT environments

Provision new MQ infrastructure and support day-to-day operational requirements

Monitor platform health, troubleshoot issues, and drive timely resolution of incidents

Support incident management activities, including triage, escalation, resolution, and service restoration

Support change management processes, including production changes, maintenance planning, and implementation activities

Partner with infrastructure, security, and application teams to ensure platform stability, security, and compliance

Maintain operational documentation, technical procedures, and support standards

Contribute to continuous improvement, reliability enhancement, and performance optimization initiatives To be successful in this role, we're seeking the following:7+ years of experience supporting and provisioning IBM MQHands-on experience with IBM MQ appliances and/or container-based MQ deployments

Experience managing TLS certificates in enterprise environments

Experience performing firmware upgrades and related infrastructure maintenance

Experience with MQIPT deployments and provisioning

Experience with change management and incident management in a production support environment

Strong troubleshooting, problem-solving, and production support experience

Strong understanding of secure messaging, connectivity, and operational best practices

Ability to work effectively across teams in a fast-paced enterprise environmentz/OS support experience strongly preferred

Strong communication skills strongly desired

Experience supporting highly available, enterprise-scale messaging environments preferred

Familiarity with automation, scripting, or infrastructure-as-code practices preferred

Experience working in large, regulated financial services environments preferred At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY Linked In   Here’s a few of our recent awards:  America’s Most Innovative Companies, Fortune, 2025 World’s Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025  Our Benefits and Rewards:  BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.

We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support…